Paladin Security was established in 1976 as a provider of basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada, with 25 offices from coast to coast and over 10,000 employees.
With our award-winning culture, we pride ourselves in fostering a learning environment as we believe in helping each of our employees grow and reach their full potential!
Job Skills / Requirements
Working with Paladin Security Group, you will use your strong customer service skills, attention to detail and effective communication to assist with the operational needs of our company.
As a Scheduling an Communications Operator in our Alberta Operations Center, you will be responsible for communicating and escalating situations as they are reported to you from across the Prairie Region, and assist with the scheduling and deployment of officers.
Applicants must be able to work up to twelve hour shifts, have clear verbal communication skills and professional written communication, and have strong computer skills.
Experience in dispatch or telecommunications are an asset but not required.
Duties Include :
provide any required information or directions to callers
complete hourly check calls in compliance with our company Work Alone procedures
Receive and dispatch incoming alarm calls to the Mobile Department both verbally and by email communication
Review Open Shift Reports; provide scheduling functions including calling and scheduling officers into open shifts; communicate scheduling needs with managers
May be required to perform other duties as assigned
Strong written and verbal communication skills
Strong administrative and computer skills
Ability to problem solve, prioritize work, and multitask
Ability to coordinate and function in high-energy and stressful environment
Capable of performing duties under minimal supervision
Ability to work as part of a team
A high school Diploma
Security and dispatching experience an asset but not necessary less
Education Requirements (Any)
High School Diploma / GED
Additional Information / Benefits
We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.
Benefits : Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation
Screening Requirements : Criminal Background Check
This job reports to the Director of Operations
This is a Full-Time position 1st Shift , 2nd Shift , 3rd Shift .
Relocation is not provided and travel is not required