Manager Roads Operations Manager Roads Operations Jun 23, 2020
Richmond Hill
Richmond Hill, Ontario
3d ago

Position Summary

Reporting to the Director, Public Works Operations, the Manager, Roads Operations will provide sectional leadership and guidance.

You will implement and promote the City's strategic plan and foster a culture of innovation, engagement, collaboration and respect.

You will be responsible to coordinate staff, equipment, materials, and work activities to accomplish day-to-day maintenance and repair operations to achieve approved service levels.

Key Duties and Responsibilities :

  • Ensuring staff adhere to legislative compliance, policy, standards, and procedures, and approved service levels including the City's Procurement and Financial By-Laws
  • Monitor contractors to ensure contract compliance in the goods and services being delivered
  • Responsible for the provision of approved service levels and standards ensuring a high level of customer service
  • Ensure service levels are being met as per the Access Richmond Hill agreement
  • Liaising with residents, City staff, Region, consultants, contractors, regulatory agencies, and Council members in dealing with service levels, day to day maintenance and operational activities, development and capital delivery
  • Responsible for adherence of labour agreements
  • Oversee the recruitment, selection, hiring , training, scheduling, and performance evaluations of staff
  • Manage the maintenance and operation of roads, traffic and storm water management facilities
  • Providing leadership and technical operational guidance for all road and storm drainage infrastructure
  • Developing, tracking and maintaining Standard Operating Procedures (SOPs) for Road Operations
  • Preparing business cases for staffing and equipment in addition to managing materials and contracts
  • Benchmarking and engaging staff to determine the right balance between activities that are performed in-house and outsourced
  • Leads the sectional priorities, development and management of staff to ensure efficient delivery of services while encouraging creative thinking and the development of innovative solutions
  • Responsible for sectional budget preparation and monitoring
  • Education and Experience

  • College Diploma in Civil Engineering or equivalent
  • Certified Road Supervisor (CRS) is required
  • Professional Engineers Ontario (PEO) or Ontario Association of Certified Engineering Technicians and Technologists (OACETT) is an asset
  • 7 years experience in roads operations maintenance and management
  • Required Skills / Knowledge

  • Knowledge of Municipal Policies, Employment Standard Act, Collective Agreements is required
  • Demonstrated experience within a unionized environment
  • Thorough knowledge of maintenance and design standards, materials, and construction methods as they apply to municipal infrastructure
  • Thorough knowledge and understanding of applicable Legislation, Minimum Maintenance Standards, Standard Operating Procedures, Municipal Policies and By-Laws
  • Experience in operating a maintenance management system
  • Must have excellent conceptual, interpersonal, presentation, time management, facilitation, project management, and negotiation skills
  • Manages organizational change through strong leadership and communication skills
  • Ability to work independently, combined with well-developed organization and time management skills and the ability to deal effectively with tact, courtesy, discretion and diplomacy with all levels of staff and the public
  • Demonstrates and encourages perseverance and resilience in difficult times
  • Demonstrates strong written and verbal communication skills
  • Encourages innovative thinking and new ideas
  • Proven ability to oversee and manage budgets
  • Demonstrates and encourages excellent listening skills and different points of view
  • Ensures that objectives and accountabilities are clearly communicated within the department
  • Empowers staff to support a culture of learning, mentoring, and sharing
  • You must possess a valid Ontario Driver's License and the successful candidate will be required to provide a current clear Driver's abstract from the Ministry of Transportation Ontario, as well as proof of vehicle insurance.
  • Regular after-hours and weekend response required
  • Demonstrate the City’s corporate values of care, collaboration, courage and service
  • Leadership Competencies

  • Demonstrates personal leadership
  • Builds people and culture
  • Cultivates open communication
  • Shapes the future
  • Navigates and leads through complexity and change
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