Seasonal Associate-Pine Center
Bath & Body Works
Prince George, BC, CA
1d ago

The role of the Selling Associate supports and contributes to store productivity and profitability through customer service excellence, a consistent brand experience and the ability to build emotional connection, and loyalty, with the customer.

Key business metrics the Selling Associate should influence : Sales percent achievement to Target and LYConversionADS (average dollar sale)Consistent personal SPH above store average (specific SPH target to be determined)

  • Sales percent achievement to Target and LY
  • Conversion
  • ADS (average dollar sale)
  • Consistent personal SPH above store average (specific SPH target to be determined)
  • Models the Total Customer Experience in all customer interactions
  • Consistently offers a Product Demo and shares a personal testimony as well as name exchange while building emotional connection
  • Exhibits a high level of activity, passion and energy, while providing an expert level of product knowledge
  • Able to transition customers to alternative fragrances and categories in order to bui

    Qualifications

  • Meets defined availability criteria
  • Driven to exceed personal and store results through selling and service
  • Demonstrates the ability to build relationships though listening, asking questions and relating to the customer
  • Strong communication, organization and multi-tasking abilities
  • Proven track record of sales and service from previous experience
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