Position Overview :
The Senior Operations Support Analyst, Fund Accounting, is a key member of the Fund Accounting Support and Control team supporting complex business objectives including operational initiatives, internal / external conversions, solution recommendations and problem resolution.
This position requires strong fund accounting knowledge, technical skills, attention to detail, a positive professional attitude, and the ability to work in a team environment.
Assists and liaises with Fund Accounting and Financial Reporting & Tax teams in support of business initiatives and continuous improvement.
Assists and liaises with CPO Business Analysts and Project Managers throughout the project lifecycle providing business & system expertise and testing support.
Supports external client deliverables for assigned projects within the project plan schedule.
Develops business solutions by providing subject matter expertise to support documentation of requirements in a work-flowchart and diagram;
studies system capabilities; analyzes alternative solutions.
Logs, tracks and addresses all concerns / problems through maintaining, controlling and updating documents relevant to the initiative.
Monitors progress against project deliverables, updating project plans to reflect changes while managing and tracking change requests throughout the project life cycle, recommending corrective actions or escalating unresolved issues.
Provides reference for operations by writing documentation; providing support and assistance.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications;
establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Provides recommendations related to continuous improvement while focusing on risk management
Oversees and assists with new business implementations, system conversions and other conversion related projects to ensure all conversion stages are completed accurately and timely, notifying all applicable parties throughout each stage to project completion.
Supports the creation, development, testing and implementation of conversion automation tools to efficiently load client data and reconcile to CIBC Mellon systems.
Post-secondary education with focus on accounting, finance and business
5-7 years progressive experience in fund accounting
Solid understanding of investment fund accounting, the custody business, and the securities industry
Project management and process improvement skills
Strong time management skills and the ability to work within tight deadlines
Demonstrated leadership skills, decision-making and problem solving skills
Strong verbal and written communication, together with sound interpersonal skills
CIBC Mellon's Values :
Client Focus : Putting the client at the centre of all that we do
Integrity : Acting with the highest ethical standards for our company, our employees and our clients
Teamwork : Fostering collaboration and diversity to empower employees to build relationships and deliver insights
Excellence : Setting the standard for leading-edge solutions, innovation and continuous improvement