Manager, Client Service Centre
Hub International
Burnaby, BC
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Who We Are

We are BC’s largest Insurance Broker and we are continuously growing each year! Imagine being surrounded by empowering and knowledgeable colleagues who work extremely collaboratively as a team.

Stepping into the workplace, knowing that your ideas are valuable and that words can easily be actioned. We empower our people to make a difference in the lives of our clients and we protect what matters most.

What We’re Looking For

Are you a leader who is passionate about inspiring a team through meaningful mentorship and development? Do you have what it takes to drive results and build a winning team?

We’re looking for someone who has previous experience in leading a high-performing team and can take action maximizing targets.

You can be our next Manager, Client Service Centre! This is your opportunity to become part of an industry leading team today.


Level 2 General Insurance License

3+ years of experience managing a department or branch

A Day in the Life

Prepare to improve and maximize targets by developing annual business plans for all lines of business in the Client Service Centre.

You’ll manage all operational aspects of the Still Creek Retail location including : corporate branding, offices aesthetics and cleanliness, supplies.

You’ll monitor P&L statements and take appropriate action to meet targets.

You’ll identify current and prospective opportunities to obtain new clients by assessing the local market.

You’ll participate actively in both the business and industry communities to build a network of contacts that improve the presence and reputation of the branch and organization.

You’ll ensure an excellent and consistent client service experience.

You’ll cultivate and promote a positive work environment that attracts, retains and motivates top talent.

You’ll encourage opportunities for growth and development and identify future leadership talent by encouraging employees to achieve their highest performance potential

You’ll ensure consistent and effective application of all corporate policies and procedures as they apply to the business or to the employees.

Where This Can Take You

We invest in our employees! We offer hands-on coaching and mentorship to ensure you succeed, today and tomorrow. Start your HUB journey as a Manager, and wake up one day Vice President anything is possible.

What We Offer

Competitive compensation & company matching RRSP contributions

Tuition financing and career-related training and development

Customizable flexible benefits options for you and your family

Mental and physical wellness initiatives

A positive, collaborative and team-oriented environment

Ongoing personal and career development

Mileage reimbursement for vehicle use

Department Account Management & Service

Required Experience : 2-5 years of relevant experience

Required Travel : No Travel Required

Required Education : High school or equivalent

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