Corporate Communications Advisor
St. Michael's Hospital
Toronto, Ontario, CA
18h ago

Unity Health Toronto, comprised of St. Joseph’s Health Centre, St. Michael’s Hospital and Providence Healthcare, works to advance the health of everyone in our urban communities and beyond.

Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary care services to post-acute through rehabilitation, palliative care and long-term care, while investing in world-class research and education.

The Communications and Public Affairs Department is responsible for reputation management of our network, internal and external communications, branding and marketing, media relations, digital media, government and stakeholder relations and community engagement.

The Communications Advisor is an integral member of the Communications and Public Affairs team, striving to build the network's local, national and international reputation as a progressive leader in the treatment of critical care, serious illnesses, community health, rehab and complex continuing care, and research and education that impact patient care.

We are looking for an experienced, creative and highly motivated Communications Advisor to join our team. In this role, you will be responsible for planning, producing and managing internal and external communications and marketing / branding plans for the network’s strategic initiatives and activities.

This work will include developing and executing communication plans and campaigns and writing content for our newsletters, external publications and social media to help raise the profile of our network, our people and the services we provide across our three sites.

Immediate priorities for the next six months will include liaising with program and service leads to develop and write web content for our new website.

The Communications Advisor will act as an expert advisor to our interprofessional teams and leaders on strategic communication activities and liaise with the appropriate external contacts to foster partnerships.

You will report to the Manager of Corporate Communications in the interim and work closely with our Senior Communication Advisors supporting our quality, research and education, and clinical portfolios.

Responsibilities :

  • Coordinate and write content for our new corporate website build
  • Plan, coordinate, develop and implement communication plans and products that advance and support the network’s corporate objectives
  • Assist in establishing an annual communications strategy for the health network.
  • Implementation of specific components of that strategy.
  • Lead the planning, writing and development of corporate communication strategies and campaigns that demonstrates our commitments in our Strategic Plan and promotes our brand
  • Advise committee, directors, managers, and project managers on departmental internal and external communications.
  • Respond in a professional and timely manner to client requests and incoming questions from the public.
  • Work collaboratively within the Communications and Public Affairs team, the Foundations and with other departments
  • Act as the Communications & Public Affairs representative on a rotational basis after hours
  • Other strategic communication duties as assigned : event support, photo support, social media and media relations support, updating hospital-wide communication assets, etc.
  • Qualifications :

  • Undergraduate degree / diploma in journalism, public relations, communications, or related area.
  • Minimum 2 to 5 years’ experience required.
  • Exceptional writer and editor; must have ability to ensure error free materials.
  • Extensive knowledge of communications trends and ability to foresee newsworthy stories.
  • Demonstrated experience in successfully developing and implementing communication strategies, public awareness campaigns, corporate communications, media relations and issues management support.
  • Excellent verbal communication skills.
  • Strong interpersonal skills and ability to build relationships with a variety of internal and external stakeholders, including executives, board members,
  • Results oriented, self-directed, and independent, with the ability to balance multifaceted projects and competing priorities.
  • Ability to work effectively under pressure; mature judgment for assessing difficult situations.
  • Results oriented, self-directed, outstanding organization and time management skills.
  • High energy, flexibility and the ability to work effectively in a fast paced environment.
  • LI-MR1

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