Associate Director Compliance
Loyalty One
Toronto
7d ago

LoyaltyOne is a subsidiary of Alliance Data Services headquartered in Dallas, Texas. LoyaltyOne works with more than 100 of North America's leading brands in the retail, financial services, grocery, petroleum retail, and travel and hospitality industries to profitably change customer behavior.

Through a team of businesses, including the AIR MILES Reward Program, that each specialize in a loyalty discipline, LoyaltyOne designs, delivers and manages a suite of loyalty marketing services focused on consumer data, customer-

centric retail strategies, direct-to-consumer marketing, loyalty consulting and more.

About the Opportunity :

Provide compliance advisory support to the business to support growth and innovation.Develop risk-based solutions through analysis, problem solving, critical thinking and collaboration.

Coach team of Compliance Specialists to further their careers as compliance professionals.Balance support of the business with the need to provide an independent, credible challenge to the business.

Evaluate effectiveness of Compliance Management System for areas of responsibility.Assist department leadership in crafting management reporting, assessing compliance risk and crafting strategic plans.

Responsibilities :

Assess effectiveness of Compliance Management System within span of control

Provide risk-based regulatory guidance after thorough analysis of business processes and regulatory requirements

Handle compliance issues escalated from Specialists

Advise business on proper remediation of issues, including customer recovery as necessary

Challenge business decisions outside of established risk tolerance levels and escalated as needed

Staffing (hiring / termination, support, resource allocation)

Strategic planning

Enterprise or division-wide project support

Risk identification

Compliance presentations (in-house, facilities)

Review new products

Assist with internal audits and regulatory exams

Bachelor’s degree in business administration or related field.

7+ years experience working in a compliance capacity in banking or financial services field.

Strong knowledge of consumer credit and privacy regulations and credit operations related to financial services industry.

4+ years supervisory experience.

Professional Certification : (CRCM, CFE, CAMS, CIPP etc.)

Bank examination experience

Demonstrated expertise in concepts, practices and compliance techniques for the financial services industry.

Proven ability to understand, evaluate and resolve problems.

Ability to understand complex regulatory and business issues.

Understanding of methodologies for researching, analyzing and mitigating compliance risks.

Strong communication, interpersonal and negotiation skills in order to gain trust, achieve business objectives and work directly with a broad group of managers throughout the company.

Ability to function in deadline intensive environment, managing multiple responsibilities while effectively focusing on priority issues.

Superb attention to detail and accuracy.

Capable of developing proactive plan for overseeing Compliance Management System requirements with limited supervision.

Ability to maintain strict confidentiality.

Proficient in Microsoft Office, Word, Excel, PowerPoint and Adobe Acrobat. Access and Project a plus.

Excellent presentation and project management skills.

Effectively mentor other members of the Compliance Team.

Travel : Negligible (0%-5%).

Alliance Data is an Equal Employment Opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities in accordance with legislation.

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