Job Description : Role Summary
ClaimsPro is a leading provider of claims adjusting services across Canada. We are a fast-paced environment that benefits from strong leadership and powerful ideas.
ClaimsPro has over 30 years of history, but we’re not stuck in the past. Innovation is more than a buzzword, it guides how we do business, so bring your expertise, ideas, and experience and let’s get to work.
A market leader in innovation and technology, we are looking to enhance our ClaimsPro team in Yellowknife.
Here are great reasons to work for ClaimsPro :
Be part of a team of over 300 Claims Assistants & 800+ independent adjusters from all 10 provinces, 2 territories
Grow your career. Become a senior adjuster, other admin roles - the sky is the limit
Work on the industry-leading iAdjust™ software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
Be supported by other experienced local claims support, receive centralized after hours support, and dictation services
Be compensated not only with a competitive salary but also with a flex-benefit plan (from day 1 of employment) that allows you to customize the coverage that is right for you with the options for taxable and non-
taxable health care spending
Continuous education opportunities will be considered and likely funded, especially CIP course work.
Workload is balanced to ensure you can maintain a high quality level
Our local office in Yellowknife will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.
Investigate, negotiate and settle claims
Direct field investigations as required for exposure and within account guidelines parameters.
Make initial contact as per account guidelines.
Report to client as per account guidelines.
Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements
Provide high level of customer service to clients and the insured
2 years’ experience in the insurance industry or other relevant industries
Equivalencies will be considered on review of educational level, experience, and CIP credits
Must be able to obtain the appropriate level of Adjuster's license.
Effective analytical skills, including identification of cause and effect dynamics
Good investigative manner
Able to draw valid conclusions and effectively communicate them.
Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information
To be successful in this job, you will need to be someone with the following skills :
Client service. Know the roles of all affected and involved parties;
Teamwork. Play all the roles needed for success;
Communication. Quick and accurate communication is key, whether it be email, mail, or phone;
Continuous learning, taking the knowledge gained and creating skills & behaviours
Relocation costs will be considered / covered to accommodate the successful candidate when chosen*
Environment / Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process