Client Advisor Winter Co-op, 2019 BC Interior
RBC
Kamloops, British Columbia, Canada
6d ago

This Co-op placement is for students who wish to be based in BC.

What is the opportunity?

The Client Services Co-op position is a 4 month program designed to give the successful student the foundation to build towards our Banking Advisor position.

After completing the 6 week training program, you will be able to further develop your unique customer service style and we encourage you to bring your best to our clients every day.

In this role as you will learn how to provide financial advice to clients and find solutions that meet their individual needs.

This head start program has the potential for second and third co-op terms, leading to an opportunity to land a full time career position in the financial services industry upon graduation.

What will you do?

  • Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
  • Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business.
  • Respond to client-initiated contact, assisting them with a full range of financial transactions.
  • Actively listen and engage clients in conversation to further understand their individual needs.
  • Proactively take ownership of resolving and preventing client banking problems.
  • Cultivate and maintain relationships with partners to make the most of business opportunities and referrals.
  • What do you need to succeed?

    Must-have

  • Demonstrate passion for putting clients first, as well as success in a hands-on, target-driven sales environment.
  • Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients.
  • Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.).
  • Nice-to-have

  • Track record in building rapport and maintaining client relationships within the financial or service industry.
  • Willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course).
  • What’s in it for you?

    We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

    We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Explore the varied opportunities for career advancement not typically seen as an external applicant.
  • World-class sales training, coaching, and development opportunities.
  • Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training.
  • Opportunity to achieve great success and potential to grow your career with RBC upon graduation.
  • About RBC

    Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization.

    We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis.

    We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S.

    and 37 other countries.

    For more information, please visit rbc.com.

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    Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com / careers.

    Inclusion and Equal Opportunity Employment

    RBC is an equal opportunity employer committed to diversity and inclusion.

    We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal / Native American status or any other legally-protected factors.

    Disability-related accommodations during the application process are available upon request.

    Work Hours / Week : 37.5

    Work Environment : Branch

    Employment Type : filter7

    Career Level : Student Job

    Pay Type : jobGrade

    Required Travel (%) : requiredTravel

    Exempt / Non-Exempt : exemptionStatus

    People Manager : peopleManager

    Application Deadline : 10 / 26 / 2018

    Ad Code(s) :

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