Application System Analyst
Dartmouth, NS, CA
1d ago

Requisition ID : 91245

Career Group : Corporate Office Careers

Job Category : Information Technology

Travel Requirements : 0 - 10%

Part Time or Full Time : Full Time

Country : Canada (CA)

Province : Nova Scotia (CA-NS)

City : Dartmouth

Location : Dartmouth Office

Postal Code :

Our family of 123,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers.

Our mission is to nurture the things that make life better great experiences, families, communities, and our employees.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country.

With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawton’s Drug Stores or another of our great banners but we are all one extended family.

All career opportunities will be open a minimum of 5 business days from the date of posting.


Sobeys is full of exciting opportunities and we are always looking for bright new talent! We currently have an opportunity for an Application System Analyst to join our Technology department based out of our office in Dartmouth, NS.

Job Description

What you will get to do in this fast-paced role :

  • Application Expertise In-depth knowledge of the application(s) within the Product Team Portfolio. Maintain up-to-date expertise in the application(s) and support the team in translating product needs into enhancements and or fixes for the supported application
  • Application Support - Provide specialized Level 2 & 3 application support. Identify the root cause of issues, and triage with the appropriate team.
  • Prioritize the backlog and make necessary configuration or code changes. Source additional support from other teams to resolve underlying issues as needed.

    Maintain the system documentation; run books and required changes to user documentation as incidents are resolved

  • Application Performance Management - Monitor applications and their components across dimensions such as end-user experience, application interfaces, runtime code exceptions and performance.
  • Recommend enhancements as needed

  • Application Development - Support the Product Team at each phase of the development life cycle : Application Lifecycle Management (ALM), design, build, testing, deployment and release.
  • Design the applications to ensure both the business and architectural needs are met including adhering to standards, patterns, and reference models

  • Operational Innovation - Identify opportunities to automate processes, or otherwise innovate on business operations using application features
  • Continuous Improvement - Support continuous improvement initiatives through advisory and consultative support. Proactively share new leading practices
  • Communication - Keep appropriate team members and other teams updated on product backlog status, incidents, and projects, as appropriate.
  • Serve as the liaison between vendors, users, and product team as needed

  • Risk Mitigation - Observe and communicate potential application risks and improvements in support of effective issue prevention and risk mitigation
  • Job Requirements

    What your resume will include and demonstrate to us :

  • Computer Science background, or equivalent preferred
  • Experience in application development, and support and delivery
  • A deep technical knowledge of the Products / applications being support
  • Experience working with outsourced service providers and vendor management
  • ITIL Certifications (if applicable)
  • Application Support (Level 2 & 3)
  • Proactive Issue Identification
  • Application Development and Deployment, and Application Strategy / Innovation
  • Risk Management experience
  • Retail industry experience preferred
  • This is an outstanding opportunity to join a leading Canadian company with a clear vision and focus. If you feel that this describes the kind of work you want to do, and you are excited about what Sobeys has to offer, then we look forward to reviewing your application.

    Please ensure that you take the time to ensure your profile shows us why you’re the most qualified applicant for the role.

    Sobeys offers our employees many valuable benefits such as :

  • Growing organization
  • Competitive salary
  • Pension plan
  • Flexible health and dental benefits plan (eligible employees)
  • Flexible working arrangements
  • Ongoing Training & Development
  • Opportunity for internal mobility to other departments and / or promotions (for employees who are strong performers)
  • Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

    While all responses are appreciated only those being considered for interviews will be acknowledged.

    We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.

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