Beneficiary Attendant
Sélection Retraite
Montréal, Quebec, Canada
5d ago

POSITION SUMMARY :

The Beneficiary Attendant is responsible for performing various tasks related to the supervision, hygiene and well-being of residents.

RESPONSIBILITIES :

  • Attends to the comfort, well-being and general needs of residents in accordance with the establishment’s standards;
  • Establishes a helping relationship with residents, reassures and listens to them;
  • Ensures the quality, safety and efficiency of care and service;
  • Follows up on delivered care; reads the logbook and care log;
  • Identifies the needs of clients and answers their questions;
  • Gains the trust of residents and approaches them with a smile;
  • Recognizes the signs and symptoms of disorders (psychological or physical behaviour);
  • Identifies and takes note of any change in residents’ physical or psychological behaviour and reports observations to the nurse;
  • Adapts communications with residents and verifies their understanding;
  • Offers support to the loved ones of residents experiencing autonomy loss;
  • Responds to call-bells and all other emergencies;
  • Helps residents get around, transports them within the residence and accompanies them outside the establishment;
  • Installs certain equipment and ensures the availability, maintenance and proper functioning of equipment and materials;
  • Provides partial or complete personal hygiene care for residents;
  • Visits residents who are ill;
  • Orders residents’ prescriptions from the pharmacy and ensures prescriptions are renewed for residents with a medication distribution service;
  • Prepares trays and distributes medication when appropriate;
  • Liaises, if necessary, with the family and / or health institutions;
  • Keeps a list of resident emergency arrivals and departures;
  • Verifies attendance at meals and calls absent persons or goes to their apartment;
  • Brings a light meal to ill residents unable to get around;
  • Informs the director of any situation involving an administrative or health change;
  • Records in the logbook any notable events during the shift;
  • In collaboration with the nurse, prepares medical visits;
  • Assists with breakfast service;
  • Performs various housekeeping tasks in common areas;
  • Takes phone calls from reception and forwards messages to the appropriate individuals;
  • Does safety rounds and ensures all exterior doors are properly closed and locked.
  • KEY SKILLS :

  • Focuses efforts on residents’ needs and satisfaction;
  • Interpersonal communication, ability to listen;
  • Autonomy, team spirit;
  • Openness, human warmth;
  • Empathy, therapeutic distance;
  • Ability to analyze, good judgment;
  • Respect, punctuality, reliability, discretion.
  • POSITION REQUIREMENTS :

  • High school diploma;
  • DEP in Assistance in Health Care Facilities or DES combined with resident attendant training from a recognized school;
  • Successfully completed PDSB, CPR and first aid training;
  • One (1) to two (2) years of experience;
  • Has knowledge of the laws respecting residents' rights;
  • Has knowledge of the signs of autonomy loss;
  • Has knowledge of hygiene, sanitation and safety practices;
  • Has knowledge of infection prevention practices;
  • Has knowledge of CPR and the principles of safe patient handling and movement;
  • NOTES :

    We thank all candidates who will apply, but only those selected for an interview will be contacted.

    Required

    Professional Accreditation (DEP) or better in Assistance to the person at home.

    Experience

    Licenses & Certifications

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