Customer Service Representative
Mr. Lube
Winnipeg, MB, Canada
5d ago

Job Overview : Ready for a Change?

Ready for a Change?

Named one of Canada's Best Managed Companies & 10 Most Admired Corporate Cultures in 2012, Mr. Lube offers a fun work environment, competitive wages, and the best paid training and advancement program in the industry for our employees.

Customer Service Representatives

  • In this role, you'll get to take full ownership over the complete customer experience. We will provide full training so you can confidently work directly on a customer's car and be in control of the entire customer service and sales cycle;
  • from walking a customer through the services on a car to completing the tasks and sale. A Customer Service Representative at Mr. Lube spends :

    70% of their time providing Customer Service :

  • Greeting customers
  • Discussing products and services with customers
  • Providing recommendations based on vehicle assessments
  • Suggesting new products and services
  • Working with a close knit team and communicating with Lower Technicians
  • 30% of their time completing Mechanical Duties :

  • Oil and filter changes
  • Replacement of vital car fluids (e.g. coolant, transmission, and transfer case fluid)
  • Replacement of parts under the hood (e.g. air filters, headlights, taillights and wiper blade replacements)
  • Refilling performance enhancers to ensure the car runs smoothly (e.g. engine stop leak, oil treatment, and valve cleaner)
  • Performing courtesy checks on all vehicles (e.g. topping up fluid levels, cleaning windows and checking tire pressure)
  • What else can you expect from a career at Mr. Lube?

  • A fun environment with the best paid training in the industry
  • Excellent employee incentives and recognition
  • Constant learning and growth opportunities
  • A company, management and team that cares
  • If you have a positive attitude, are driven to succeed, have a willingness to learn, and genuinely like interacting with people, put yourself in the driver's seat at Mr. Lube!

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