Bilingual sales and customer service agent in Québec
Intact Financial Corporation
Québec, Québec, CA
2d ago

About the role

What you’ll do here

Intact is a leading Canadian insurance company that provides car, home, and auto insurance directly to customers. We have innovative, industry-leading apps and online experiences that help customers easily learn about our products and get quotes quickly.

Whatever way they find us, our Sales professionals are the true stars of our customer-service experience.

As a permanent Sales professional with our team, you will be an expert in simplifying insurance for both current and potential customers.

For both inbound and outbound calls, you’ll listen to people’s insurance needs and let them know their options and associated benefits in a way that’s easy to understand.

Work location :

Telework in hybrid form at our downtown Montreal office (2020 Robert-Bourassa) a well located office in the heart of downtown Montreal steps from the subway station and nearby shops and restaurants.

A career that fits your schedule

Want to sleep in on a working day? Indulge in one of your passions in the evening? This is possible when you join our team as a sales and customer service agent!

Working with us means flexibility. We give you the option to choose between a schedule combining day and evening shifts or a compressed schedule of 4 days a week.

Working here means you will :

  • Put your career on the fast-track with a respected, industry-leading organization
  • Get paid training that will help you get your license in damage insurance with the Autorité des Marchés Financiers (AMF)
  • Enjoy a company culture where diversity, inclusion and collaboration are in our values
  • Have a competitive salary, fantastic perks, and flexible benefits
  • Work from the comfort of your own home (80% or 100%, depending on your location)
  • What you bring to the table :

  • You are bilingual (French & English) or unilingual French
  • You are a natural communicator and know how to listen and empathize with people
  • You are tech-savvy and comfortable working between different systems
  • You can multi-task and stay cool under pressure
  • In Quebec, our Sales Agents need to have or obtain their AMF insurance sales licence. To be considered for this role or our training program, one of the following situations must apply to you :

  • You have a high school diploma + three years of full-time customer service experience in Canada; OR
  • You have a university degree or college diploma; OR
  • You have your AEC in P&C insurance; OR
  • You have experience and / or education outlined above, but it was obtained outside of Canada. In this case, you will need to complete an equivalency evaluation from MIFI
  • Don’t worry we’ll guide you every step of the way! We will also ask you for supporting documents.

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