clerk, front desk - hotel
Wingate by Wyndham Hotel, Leduc
Leduc, AB, CA
3d ago
source : Job Bank

Secondary (high) school graduation certificate

1 year to less than 2 years

Business Equipment and Computer Applications

  • Spreadsheet
  • Multi-line switchboard
  • Computerized bookkeeping system
  • Work Setting

  • Hotel, motel, resort
  • Specific Skills

  • Take, cancel and change room reservations
  • Register arriving guests and assign rooms
  • Provide information on hotel facilities and services
  • Process group arrivals and departures
  • Process guests' departures, calculate charges and receive payments
  • Investigate and resolve complaints and claims
  • Balance cash and complete balance sheets, cash reports and related forms
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Provide general information about points of interest in the area
  • Provide customer service
  • Assist clients / guests with special needs
  • Maintain an inventory of vacancies, reservations and room assignments
  • Work Conditions and Physical Capabilities

  • Work under pressure
  • Standing for extended periods
  • Work Location Information

  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Reliability
  • Apply
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