Director, Technology
LoyaltyOne, Co
13d ago

The Director, Technology is accountable for the technical vision, designand delivery of the business capabilities supported by the future LoyaltyOnetechnology platform.

They will ensure team and stakeholder alignment aroundbusiness objectives, technical roadmap, development approach and cadence ofdelivery of the core loyalty systems and their integration.


The person in this role will grow the technical competency withintechnology team through sharing of information and experience.

They will workon representing and growing LoyaltyOne brand and work to be recognized as anexpert in the local technical community.

As the Director ofTechnology, you will be accountable for :

Development and adoption of LoyaltyOne architecturalstandards, principles and guidelines across all the Workstreams and core sharedservices to support business and technology vision and strategy

Drive the architectural transformation of thecurrent business and IT systems and applications into an efficient collectionof services built on the industry best practices

Create, evolve and operate core architecturefunctions (Architecture Reviews, Architecture CoP, Technology Steering Group)to mature the technical competency, capabilities and culture

Facilitate conversations with various businessstakeholders (WS leads, IT Directors, product management, security,infrastructure, etc.

to build and maintain our technology roadmap

Provide advanced level of expertise onarchitectural direction to WS leads, IT Directors and CLs to address emergingbusiness requirements and guide technology decision making

Development of design and engineering skills,knowledge and capabilities through hiring, training and mentoring to deliver highquality business capabilities

Design and implementation of the LoyaltyOnecore shared services (event stream, data integration platform, IDP, etc.)

Research and evaluation of new architecturalmethodologies and patterns to build and optimize our business capabilities

Qualifications :

Minimum of 7 years of directly related work experience in a technology role that involves a strong business acumen, 5 of which should be in a Supervisory / Management role

STEM education, preferably Computer Science,Programming, Engineering or a related field

Experience in technical architecture withsignificant experience in translating business requirements into highlyscalable and distributed Cloud based solutions

Experience partnering directly with engineeringteams to deliver capabilities in a public and / or private cloud environment

Technical hands-on experience with virtualization,Cloud infrastructure architectures, systems, storage, databases, networks,monitoring

Experience with Java and other object-orientedand functional languages

Experience with scaling and optimizing systemsboth for production reliability as well as customer experience

Experience in deploying and maintainingdistributed systems in production

Experience with engineering methodologies,approaches and principles (twelve-factor app, domain driven design, CQRS, eventsourcing, SOLID design principles, etc.)

Excellent verbal and written communication skills and ability to build consensus amongst many stakeholders

Excellent analytical skills with ability to interpret data and results

Senior level knowledge of marketing business processes and operations

Excellent contract negotiation and vendor management skills

Understanding of Information Security

Interesting perks at LoyaltyOne :

High impact role with interesting challenge

Flexible hours and strong work life balance

Subsidized catered bistro café

Great health and wellness benefits

One of the highest performing companies in the market (NYSE : ADS)

About LoyaltyOne

LoyaltyOne is part of the successful Alliance Data family of companies that provide the full range of data-driven loyalty, marketing and credit solutions in more than 80 locations across the globe.

Working with more than 100 leading brands in the retail, financial services, grocery, petroleum retail, travel and hospitality industries to profitably change customer behavior.

Through a team of businesses, including one of the leading coalition loyalty programs in the world, the AIR MILES® Reward Program, LoyaltyOne designs, delivers and manages a suite of services focused on consumer data, customer-

centric retail strategies, direct-to-consumer marketing, loyalty consulting and more.

LoyaltyOne has broadened its horizons geographically by growing Precima in the European market. With the recent acquisition of BrandLoyalty in the Netherlands, LoyaltyOne has gained the expertise of a global leader in short-

term loyalty campaigns, along with a client network that extends throughout Europe and Asia.

About ADS

Alliance Data® (NYSE : ADS) is a leading global provider of data-driven marketing and loyalty solutions serving large, consumer-

  • based industries. The Company creates and deploys customized solutions, enhancing the critical customer marketing experience;
  • the result is measurably changing consumer behavior while driving business growth and profitability for some of today's most recognizable brands.

    Alliance Data helps its clients create and increase customer loyalty through solutions that engage millions of customers each day across multiple touch points using traditional, digital, mobile and emerging technologies.

    An S&P 500 and Fortune 500 company headquartered in Plano, Texas, Alliance Data consists of three businesses that together employ more than 16,000 associates at approximately 100 locations worldwide.

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