Miles HR has an exciting opportunity for a strong Office Coordinator to jump into this highly regarded, well-established Medical / Legal organization.
This role requires individuals to have previous, strong calendar management skills, be highly organized and adaptable to fast-paced change.
Position : Office Coordinator
Job Type : Temporary to Permanent
Location : Downtown Vancouver
Pay : Very Competitive
Duties and Responsibilities :
Handle referrals, process in our internal database and process related documentation and correspondence
Follow up on cancellation and no shows, to see if the appointment should be re-booked
Process Clinical Notes and Record release requests;
Ensures accurate timelines are reflected in the system and ensure timely processing of all bookings;
Assist as required with the Trial and Arbitration process for the region
Greet all guests and offer them coffee or water.
Answers phone in a timely manner, assist the caller or forward to the appropriate person / department
Scan documents and save in the appropriate drive
Handle daily filing, mail, couriers and manage supply cabinet
Chaperone for assessments as needed and prepare room distribution for the next day
Attend after-hours business related functions when required
Composing and typing correspondence
Send appointment reminders for upcoming assessments
Send medical document reminders for upcoming assessments
Identify issues that will impact on service standards and notify Management
Participate in updating the administrative processes
Other duties as assigned
Skills and Qualifications :
College or University diploma;
1-2 years work experience in medical or insurance office an asset;
Exposure to customized databases, including running reports;
Must be able to assume responsibility for job duties and work independently;
Ability to effectively sort, prioritize, and execute multiple time-sensitive tasks;
Ability to analyze and solve problems with autonomy demonstrated.
Superlative verbal, written and presentation skills required
Exceptional organizational and time management skills
High level of computer proficiency and experience with MS Office
Must have excellent communication skills (written and verbal); must be able to show initiative and good judgment; must be team player with the ability to work autonomously.
Must possess a passion for details