Moncton, NB
Armour Transporttaion Systems has an exciting opportunity for someone to join our Customer Service Department as a logisitics Customer Service Representative.
This position will report to the Logistics Manager and is based out of Moncton, NB.
Responsibilities
Duties and Responsibilities
Receive customer orders, prepare corresponding documentation and ensure shipping accuracy
Prepare shipping documents (eg, BOLs, labels, pick slips, checklists) for warehouse team
Ensure accurate receiving of customer product
Rectify problems such as damages, shortages, and non-conformance as they occur
Respond promptly to customer inquiries and resolve issues or concerns
Update spreadsheets and prepare reports to send to clients on a routine basis
Prepare, record and communicate client invoices
Act as the liaison between the customer and the warehouse
Enter shipping & receiving information into the warehouse management system (Logimax & Truckmate)
Essential Competencies
Previous customer service work experience within a warehousing, logistics, or transportation industry considered an asset
Excellent attention to detail and ability to balance multiple projects with changing priorities
Experience in Microsoft Excel and preparing basic reports
Excellent communication skills (verbal and written)
Ability to excel in a fast-paced customer-driven environment
Ability to work independently and as part of a team
Working Conditions :
Technical Skills :
Work With Us
About Armour Transportation Systems
Armour Transportation Systems is an award-winning, world-class transportation and logistics company. We are a Platinum member of Canada's Best Managed Companies, and a Top Fleet Employer.
Founded in the early s, Armour Transportation Systems has grown to be one of the largest trucking carriers in Canada, with 26 terminals, 4, pieces of equipment, nine maintenance facilities, over , square feet of warehouse space, and more than 2, team members.
Our vision is to be the dominant gateway between Atlantic Canada and the world, realizing profitable growth through leading transportation and logistics solutions, global partnerships, exceptional employees, and strategic acquisitions.
