Client Partner
1d ago

Client Partner

Toronto / Client Services Client Services / Full-timeApply for this jobRangle is a modern JavaScript product design and development firm, and an international leader in Agile software practices.

Built around a culture of innovation with passionate people. Rangle transforms how companies create software. As a Client Partner at Rangle, you will build deep, empathetic relationships with our clients that will allow Rangle to produce our best work and deliver top-quality innovative solutions that solve our client’s needs.

The rapid explosion of digital in our lives means we are entering the experience economy and customer experience isn’t nice to have, it’s a need to have - both for businesses to thrive and for societies to thrive.

If you agree with this, it's your burning passion, and your career goal is to help scale digital experience, we need you at Rangle.

Your Impact

  • Our clients range from ambitious startups who need to launch quickly and confidently, to large enterprises looking for better ways to strategize and deliver services
  • You’ll be part of a growing team that is redefining what it means to design and develop products using Lean and Agile principles in a seamless way
  • We help clients to solve their problems effectively through a mixture of strategy, design, development, and training.
  • You will be improving our ability to identify and create new value for our clients, and opening up opportunities for our teams to create and build amidst the change
  • We are looking for action-oriented professionals who deeply understand our clients and who possess industry acuity
  • Your Growth

  • At Rangle, we don’t just lead when it comes to creating great software; we’re committed to developing great people too
  • Our progressive culture is built around mutual trust, and opportunities for personal and professional growth : workshops, peer-to-peer coaching, sustainable work practices, and many active social channels
  • You’ll have the opportunity to attend conferences, professional development workshops and join internal groups focusing on Scrum, process, quality, development, and design
  • Responsibilities

  • Acting as a trusted advisor, drive organic account growth through empathetic leadership and understanding of our client’s goals and untapped opportunities
  • Research product verticals and develop a deep understanding of our clients' business, train and teach our teams on our clients' business opportunities and threats
  • Work hand-in-hand with product designers, product managers, and developers to translate business and end-user objectives into products that will make a real-world impact
  • Maintain clear communications with all stakeholders throughout projects
  • Drive sales activities to outline an overall solution approach
  • Attend and present at industry events, meetups, and conferences
  • Ability to provide empathetic leadership and understand how to facilitate and deepen the relationship between the client and Rangle at all levels and phases of the account life-cycle
  • Form relationships with clients at all levels, from senior leaders and decision-makers to those in various supporting roles that drive the business
  • Inspire and collaborate with the delivery teams to ensure we are producing innovative, top-quality work while helping Rangle overcome any barriers to the successful delivery
  • Provide guidance and strategic direction to delivery teams and propose viable solutions to address complex problems
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