Senior Product Manager - Health Integration - TELUS Health
33d ago

Position Overview :

As Senior Product Manager - Health Integration, you will enable healthcare ecosystem problems to be solved by integrating innovative products and services into TELUS primary care EMRs.

You will own and create the Health Integration roadmap, building out a community of teams, developers and partners who want to leverage THX APIs or build third party apps that benefit the healthcare ecosystem.

You must possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality.

You enjoy tackling complex healthcare problems, simplifying them and ensure that you’re APIs and integrations are of value to healthcare customers by solving their key problems.

You must be able to communicate with all areas of the company. You will work with an engineering counterpart to define product release requirements.

You will work with other teams to contribute to the go-to-market strategy, driving common understanding of product positioning, key benefits, and target customer.

You will also serve as the internal and external evangelist for Health Integration projects, occasionally working with the sales channel and key customers.

Responsibilities :

  • Deep understanding of healthcare customer (e.g. physicians, pharmacists, patients) needs, workflows and market trends, through customer interaction, market research and supported by ongoing visits to customers and partners
  • Leverage healthcare knowledge and experience to develop product strategies for API integration into Electronic Medical Records with third party partner solutions for virtual care, care coordination and medical device services integration
  • Owning and creating the API Health Integration product strategy and roadmap
  • Owning and creating the business / product requirements documentation
  • Management of customer and partner API integrations and pipeline
  • Responsible to drive technical, functional, cultural and organizational change to build a healthcare integration platform
  • Driving a solution set across development teams, primarily Development / Engineering, and Marketing Communications, through market requirements, product contract, and positioning
  • Research, understand and stay current with technology trends as it relates to system integration and share that research with product, development and architecture stakeholders
  • Gather integration requirements from business partners, application teams and other solution / domain architects and identify the appropriate integration approach and design principles considering user workflow
  • Required Knowledge :

  • Knowledge and experience with healthcare workflows, data flows, privacy and security concerns, data ownership and sovereignty, and the unique challenges of healthcare connectivity
  • Experience with creating app store ecosystems, APIs used by multiple companies, and / or partner ecosystems
  • Working knowledge of and experience with API technology, i.e. SOAP, Rest, AJAX, security & scalability
  • Practical knowledge of service development and product management methodologies and processes including Agile & Lean
  • Strong understanding of agile project management methodologies
  • Financial analysis and business case development experience
  • Strategy development methodologies
  • Required Skills & Abilities :

  • Exceptional communication and presentation skills, ability to develop relationships with key internal and external contacts and senior leaders, and the ability to lead and influence cross functional teams
  • Ability to work in a fast-paced, dynamic environment with a 'do what it takes' attitude
  • Ability to lead and develop teams maintaining the high performance TELUS culture
  • Business case preparation, develop business requirements and user stories / epics, conduct design validation against requirements, manage teams to implementation and conduct post implementation reviews
  • Advanced project management and time management skills
  • Required Professional Designation / Certification :

  • Engineering, Information Technology (IT) or related technical degree with Master of Business Administration (MBA) degree preferred and / or Master of Business Administration (MBA) degree with strong technical background and demonstrated experience / competence working with healthcare technology, integration standards, API technology
  • Required Experience :

  • Minimum 8-10 years’ experience in product development and / or management, preferably with recent experience in digital health products and healthcare data
  • Evidence of success in progressively senior roles with clear demonstration of increasing responsibilities and scope
  • Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form