CA, QC, Montreal
2 months ago

Job Description

The Team Lead Business Analyst manages the IT Workflow Business Analyst team and partners with the sectors / functions to ensure that there is an IT alignment with their business requirements.

The Team Lead manages demands and priorities to ensure sectors / functions’ IT requirements are met and gives direction to the IT Business Analysts.

Role and responsibilities

  • Build relationship with the business to understand business requirements and evaluate quality of vendor execution of IT solutions
  • Build and maintain relationship with vendor to ensure service and standard of quality for IT solutions are met and insure issues are resolved quickly when identified.
  • Ensure the vendors’ proposals and technology meet business needs and requirement.

  • Meet on a regular basis with the vendor to follow on current activities, review service delivery and resolve any issues
  • Manage escalation process to Director if unable to resolve issues with vendor
  • Manage request from sectors for new Workflow Solutions and builds the roadmap for requests and deliveries
  • Manages flow of request coming from the business and workload of the IT Business Analysts team
  • Manage budget and cost of project and is responsible to approve cost for propose solutions
  • Manage the IT Business Analysts team by setting objectives, managing performance, identifying growth opportunities for each team member and support individuals in their development and growth within the GIT organization
  • Create a motivating and engaging work environment for the IT Business Analyst team
  • Requirements

  • 7 to 10 years of experience in the information technology field
  • Bachelor degree in information technology, engineering or related field
  • Experience in people and team management
  • Experience working with third party service provider
  • Experience in a global environment
  • Business and financial acumen
  • Competencies

  • Communication skills, good listener
  • Solution oriented
  • Strategic view
  • Negotiation skills
  • Capacity to function in a changing environment
  • Act as a change agent
  • Able to create an stimulating environment for direct reports
  • Regular

    At SNC-Lavalin, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-

    class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

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