Professional Services Consultant
FreeBalance Inc.
Ottawa, ON, Canada
36d ago

FreeBalance is looking for Professional Services Consultants to join its team in Europe, the Middle East & Africa (EMEA).

FreeBalance Professional Services Consultants work with customers to help implement and support FreeBalance solutions for Public Financial Management (PFM).

Professional Services Consultants must be able to effectively transfer knowledge and train government users on good practices and the functional and technical aspects of the FreeBalance Accountability Suite.

Main Responsibilities :

  • Implementation and deployment of FreeBalance solutions following the company’s ISO 9001 : 2015 certified implementation methodology
  • Manage customer expectations and advocate FreeBalance values and good practices
  • Conduct detailed business requirements review with customers and prepare storyboards for approval and sign-off
  • Configure and demonstrate FreeBalance software to help demonstrate the mapping between the process to the solution
  • Develop acceptance test plans and conduct acceptance testing of the configured FreeBalance software / system with the client
  • Develop training material and deliver required product and user training courses, including Train the Trainer’, to meet the client’s needs
  • Transfer knowledge to the client related to project management, change management and correct use of the FreeBalance solutions
  • Manage the day-to-day operations of a project and manage scope, including meeting project schedules, tasks, and submitting quality deliverables on time
  • Use effective leadership skills to complete all phases of projects from inception through to completion
  • Provide input to product management on functional matters and future product requirements based on feedback from the client
  • Report progress on all assigned activity and deliverables to the Project Manager
  • Work with the Project Manager and team to achieve all milestones in a timely manner and on budget
  • Qualifications :

  • Minimum University degree in Accounting or a related field such as Commerce, Business Administration, Financial Administration, with a strong financial management experience
  • Financial designation (e.g. CMA, CGA) and work experience with a large national accounting firm or ERP company an asset
  • 5 years of experience in ERP software implementation
  • Solid understanding of public sector budgeting and accounting processes and procedures
  • Demonstrated experience in implementing and deploying software applications, gathering and documenting requirements, particularly for the development and implementation of software applications
  • Previous experience in software configuration of a financial system
  • Demonstrated experience working with customers resulting in a positive and ongoing relationship
  • Professional demeanor to customer and colleagues
  • Strong analytical skills with multi-tasking ability
  • The successful candidate MUST be able to speak, read, and write English fluently. Other languages considered an asset
  • We thank all applicants for their interest; however, only those selected for an interview will be contacted. FreeBalance is an inclusive employer dedicated to building a diverse workforce to increase the representation of the designated groups based on each country’s legislation.

    We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective labour law throughout all stages of the recruitment process.

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