Business Development Representative - Hamilton
Schindler
Hamilton, ON, Ontario, CA
15d ago

Location : Hamilton, ON, Ontario, Canada

Primary Function

The Business Development Representative identifies new business opportunities through key customer contacts and industry information.

He / She locates new customers for the existing installations (EI) business, prepares documentation for prospective customers and secures maintenance contracts.

Portfolio Growth

  • Identify and pursue potential customers by traveling to locations within the assigned region and by cold calling
  • Prioritize locations with Schindler elevating equipment
  • Analyze customer needs and secure desirable business through application of company products and services
  • Establish a protocol of regular touch points to build trust with this target clientele
  • Work with owner and building management in obtaining maintenance agreement contracts
  • Source, analyze, communicate and apply competitive data for competitive advantage to company, and provide recommendations for market target pricing
  • Support the sales manager in converting new installations (NI) contracts to long term maintenance agreements
  • Process Management and Administration

  • Develop sales proposals and maintain a detailed database of all target units, expirations dates, pricing, competing vendor and people influencing the buying decision
  • Assure full utilization of systems and follow best demonstrated practices (BDP)
  • Prepare and maintain required customer information and files in accordance with established procedures
  • Work in cooperation with Contract Control on sales contract agreements
  • Accounts receivable management for assigned accounts
  • Participate in company professional development programs to enhance working knowledge of elevator company products, services and procedures
  • Career Development

  • The successful candidate will receive extensive training in the elevator business with the intention of preparing him / her for career advancement
  • Be available for course work outside of business hours and travel for the purpose for training classes
  • Be prepared to mentor with managers in sales, operations and branch management
  • Knowledge

  • University or College Degree preferably in Business, Engineering or Marketing
  • 3 - 5 years work experience in sales or a related field
  • Critical Skills

  • Proficient in MS Office
  • Communication : Communicate clearly and articulately
  • Customer Service : Demonstrate costumer focus through improving performance; Demonstrate commitment to customer service through improving customer satisfaction
  • Negotiation : Ability to negotiate both persuasively and effectively in a tactful manner so as to gain customers’ acceptance
  • Persuasion : Motivate customers to act or react in a manner to support business growth
  • Presentation : Ability to present materials clearly and engage audience
  • Problem Solving : ability to fully understand the problem, assess responsibility, explore alternatives, develop creative solutions and negotiate settlements
  • Teamwork : Ability to interact with all levels and be an integral part of the operation
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