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TD Canada Trust is TD's customer-focused personal and small business banking business. Serving more than 11 million customers nationally, TD Canada Trust provides a full range of financial products and services through its branch banking network, telephone, internet banking, and TD Green Machine’ automated banking machines.
Job Type Regular Job Status Part Time Hours Flexible Business line TD Canada Trust Job Category - Primary Retail Banking -
Customer Service Job Category(s) Retail Banking - Customer Service Job Description
The Customer Service Representative performs customer transactions, providing legendary service & advice to create legendary customer experiences.
This role is required to understand customer needs and identify opportunities to promote TDCT products and services to the customers, referring them to appropriate team members or internal Bank partners.
The Customer Service Representative reports to either the Manager Customer Service or Manager Customer Service and Sales.
Job Requirements Customer Experience
Develop and Manage the Team / Teamwork
Internal Practices & Processes
It is understood that you will have flexibility to work evenings and weekends when required on a rotational basis as part of the branch team.
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.
We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.
If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.