Inside Sales Representative
Vancouver, BC, Canada
5d ago

Role :

  • Identify potential new business and help convert these leads to customers.
  • Research and develop new market segments / applications for our existing product line
  • Provide quality customer service by following through with all customer inquiries.
  • Follow up with leads and assess their research needs.
  • Promptly follow through with solutions to all customer inquiries.
  • Inform existing customers of new products or product changes to generate new revenue
  • Assist the account managers with administrative duties such as quotes, custom product requests and order processing.
  • Enter new leads from conferences, vendor shows or lists into customer database
  • May be required to participate in conferences, customer visits, seminars and training programs.
  • Develop presentations, flyers, technical notes and other marketing material with the support of product managers and the marketing department
  • Qualifications :

  • A min BSc degree in Biology, Chemistry, Molecular Biology, Biochemistry or related field; or the equivalent knowledge and experience
  • Preferably with knowledge on genomic, forensic, immunology or environmental applications
  • Result-driven individual with clear personal targets and goals
  • Can work effectively both independently and as part of a dynamic team in a customer-oriented fashion.
  • Industry and inside sales experience (with big ticket items) is preferred
  • Cold calling experience and account maintenance is preferred
  • Laboratory experience an asset
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