MMS Assistant
TD Bank
Calgary, AB
12d ago

The MMS Assistant provides day to day administrative support for their associated Specialist, contributing to the success of the Specialist and the MMS channel by allowing the Specialist to focus on sales and business development activities.

As an Assistant for a Mobile Mortgage Specialist, the successful candidate will : provide extensive support to the Mobile Mortgage Specialist in all areas of credit administration, including : Application processing and submission in accordance with channel specific policy and processObtain / compile all the supporting documentation required for completing credit requestsPartner with administrative support groups to facilitate the end to end credit decision processAdditionally, the MMS Assistant will : Understand and apply bank and business channel operating policies and procedures, and ensure necessary due diligence is taken to support the accuracy of all customer and partner transactionsProcess assigned work volumes in an accurate and efficient manner, supporting the Specialist’s and business’s timeline commitmentsMaintain good relationships with partner groups and team including responding to questions and concerns NOTE : The position is casual part-

time, and reports to the Manager, MMS Assistants. Day-to-day work volumes are received directly from the associated Mobile Mortgage Specialist.

The MMS Assistant works from a home office.

As an Assistant for a Mobile Mortgage Specialist, the successful candidate will : provide extensive support to the Mobile Mortgage Specialist in all areas of credit administration, including :

  • Application processing and submission in accordance with channel specific policy and process
  • Obtain / compile all the supporting documentation required for completing credit requests
  • Partner with administrative support groups to facilitate the end to end credit decision process
  • Additionally, the MMS Assistant will :
  • Understand and apply bank and business channel operating policies and procedures, and ensure necessary due diligence is taken to support the accuracy of all customer and partner transactions
  • Process assigned work volumes in an accurate and efficient manner, supporting the Specialist’s and business’s timeline commitments
  • Maintain good relationships with partner groups and team including responding to questions and concerns
  • NOTE : The position is casual part-time, and reports to the Manager, MMS Assistants. Day-to-day work volumes are received directly from the associated Mobile Mortgage Specialist.

    The MMS Assistant works from a home office.

    Requirements

    The ideal candidate will : Have superior computer / technology skillsHave superior proficiency with MS Office suite, including Word, Excel and PowerPointBe able to work independently, multi-

    tasking in a fast-paced, competitive marketDemonstrate excellent time-management skills, and be able to meet / exceed timelines and SLA expectations from a customer as well as business-

    partner perspectiveDemonstrate high-level accuracy and attention to detailDemonstrate excellent customer service skills, leveraging strong interpersonal and communication skillsHave mortgage lending experienceBe willing to work variable hours, including evenings and weekends NOTE : TD Canada Trust branch experience preferred

  • Have superior computer / technology skills
  • Have superior proficiency with MS Office suite, including Word, Excel and PowerPoint
  • Be able to work independently, multi-tasking in a fast-paced, competitive market
  • Demonstrate excellent time-management skills, and be able to meet / exceed timelines and SLA expectations from a customer as well as business-partner perspective
  • Demonstrate high-level accuracy and attention to detail
  • Demonstrate excellent customer service skills, leveraging strong interpersonal and communication skills
  • Have mortgage lending experience
  • Be willing to work variable hours, including evenings and weekends
  • NOTE : TD Canada Trust branch experience preferred

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