Patient Services Partner (PSW) - Medicine Level 6

Southlake Regional Health Centre

Newmarket, Canada

6d ago

Job Description Patient Services Partner (PSW) - Medicine Level 6

Company Bio

Building healthy communities through outstanding care, innovative partnerships, and amazing people.

Join our team and together we will make progress on our Strategic Goals :

Forge a new path to meet the changing needs of our growing communities

Champion a culture of exemplary care and deliver clinical excellence

Create an environment where the best experiences happen

Own our role to improve the system

Through new partnerships, a relentless focus on quality and sustainability, and a dedication to the best patient and provider experience, Southlake will improve the health of our communities and shape the future of healthcare.

Job Summary

The Patient Services Partner (PSP) is responsible for the provision of patient care to a specific group of patients under the supervision of Regulated Health Care Professionals (RHP) and in accordance with the policies and procedures of the Southlake Regional Health Centre (SRHC).

PSPs are primarily required to perform tasks for patients that are focused on activities of daily living (ADL) including mobility and feeding.

Skills & Abilities

Empty, measure, and report ostomy and Foley catheter drainage and dispose of contents

Perform urine and stool specimen collection and labeling of these specimens

Perform various patient care duties and related social activities necessary in meeting patient’s personal needs and comfort and documenting as required

Provide physical assistance to patients as required by assisting with lifts and transfers, as directed by a RHP

Assist with ambulation, toileting, bathing and personal hygiene functions under the direction of RHP

Assist with tray set-up and feeding of patients as directed by a RHP; opening packages, making patient comfortable, feeding when necessary and documenting food consumption

Monitor at risk patients by direct observation in or outside the patient room

Document patient care activities in the Health Care Record

Demonstrates understanding of infection prevention and control practices

Demonstrates conflict resolution skills

Demonstrated excellence in communication, both written and verbal

Demonstrated problem assessment skills

Demonstrated commitment to customer service and teamwork

Demonstrated individual leadership skills

Qualifications

High school diploma required

Successful completion of a Personal Support Worker / Developmental Service Worker program through a National Association of Community Career Colleges approved program (community college / accredited college program) OR successful completion of a minimum of the 1st year of a Nursing program required

Recent patient care experience preferred

Recent acute care experience preferred

Closing Statement

At Southlake Regional Health Centre, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities.

Southlake Regional Health Centre is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

It is the responsibility of all Southlake Regional Health Centre employees to work in a safe manner and promote health and safety in the workplace.

Skills

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