Why Tutor Doctor Care Centre?
Our Care Centre is located in Etobicoke, at the Tutor Doctor Headquarters. Our Headquarters supports 200 franchises in over 15 countries.
The purpose of the Care Centre is to provide a positive client experience with all of our callers while offering and scheduling a free consultation.
What we offer at our Care Centre
Â· Growth opportunities
Â· Enjoyable working environment
Â· Skills training by means of many courses
Â· Incentives based on performance targets
Â· Benefits after completion of probation
Â· Handle inbound and outbound calls
Â· Convert inbound and outbound leads into consultations
Â· Accurately record lead details into the system and document all call information
Â· Multitask; manage multiple calendars (Google)
Â· 1-2 years of customer service experience - sales / retail industry preferred
Â· Willing to work the required evening shifts from Mon-Fri : 2pm to 10pm, 3pm to 11pm or 4pm to 12am.
Â· A clear communicator, excellent in verbal and written English
Â· Strong attention to detail
Â· Problem solving and reasoning skills
Â· Strong computer skills
We thank all applicants for their interest in this job opening; however only those considered suitable for the position will be contacted.
Please do let us know if you require special accommodation during any stage of the hiring process.