Office Support Assistant/Clerical Assistant
IBI Group
Toronto, Ontario, Canada
5d ago

Job Description

A vital part of IBI Group's success is the dedication of our corporate team. Each staff member has an important role in our company-wide accomplishment and everyone contributes to a common goal.

Our diverse and energetic staff prides themselves on helping their teams run smoothly. Our head office is in search of a Clerical Assistant to join their team.

Note that in lieu of the current situation with the pandemic, many of the duties listed below have been modified to reflect the current work-from-home set up.

The below listed responsibilities reflect what a typical day would be upon return to office.

This position is considered an essential service at IBI Group and will be required to be in the office fulltime Monday through Friday 8 : 30am-5 : 00pm.

Most of the Things You’ll Work On :

  • Provide professional and efficient customer service to both internal and external clients via telephone, email or in person
  • Booking of boardrooms and ordering catering for client meetings
  • Shipping and receiving packages as well as internal mail delivery
  • Ensure boardrooms, copy rooms and kitchens are stocked, organised and tidy
  • Set up and clearing of coffee / beverages and catering for Client meetings and events
  • Printing, photocopying, scanning, binding documents for all departments
  • Answering a multi-line switchboard
  • Corresponding with internal and external stakeholders via email (especially increased with the work-from-home model)
  • Maintain strict confidentiality in dealing with sensitive information and documents
  • Act as a front desk concierge for incoming guests (As an essential service at IBI Group, this position requires you to be in the office weekdays from 8 : 30 am to 5 : 00 pm)
  • Qualifications

    You'll Need To Have :

  • 2-3 years of previous experience in customer service and / or related industry experience
  • Possess a positive, energetic and professional attitude
  • Excellent planning and prioritizing skills and the ability to meet stringent deadlines
  • Demonstrate strong attention to detail and high level of accuracy
  • Excellent verbal and written communication skills; ability to correspond in a professional and tactful manner
  • Ability to deal with confidential information and documents
  • Proficient with Microsoft Office and Outlook
  • Strong ability to multi-task and good time management
  • Excellent problem-solving, consulting and facilitation skills be proactive!
  • Flexible and able to adapt to well to different situations
  • Work well independently as well as within a team environment
  • Additional Information

    We are currently in a work from home model during COVID-19, but when we do return to the office we're located at 55 St. Clair Ave West, this office is steps away from St.

    Clair station and is easily accessible by bike, TTC and car. Occupying 7 floors, with over 700 employees, it is the largest office at IBI Group.

    The floors are open concept and represent our collaborative approach to projects.

    IBI Group provides a competitive benefit package and pays association dues and licensing fees.

    As an Equal Opportunity Employer, we are proud to support the growth and equality of our people through initiatives like our Mentorship Program, Global Women’s Network, and Diversity & Inclusion Council.

    We welcome applications from all suitably qualified candidates regardless of age, race, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, religion or belief, sex and sexual orientation.

    We thank all applicants for their interest. However, only those selected for an interview will be contacted.

    As part of IBI Group's selection process, candidates may be requested to consent to background checks relevant to the role under consideration for, prior to receiving a job offer.

    These could include : work references, education and credential confirmation, employment verification, identity check, credit report, criminal offence and driver’s license record. #ibi

    We request applicants submit RESUME AND PORTFOLIO highlighting relevant work experience. Please limit PDF files to 10MB

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