Bilingual Medical Administrator
Canadian Health Solutions
Saint John New Brunswick
1d ago

Job Brief

Canadian Health Solutions is a growing group of health service companies that develop and provide leading medical and research services.

Located in Grand Bay-Westfield NB, Canadian Health Solutions Inc. is seeking a Bilingual Medical Administrator on a fulltime basis who will apply their exceptional organizational and interpersonal skills to support between 6-10 physician / specialist consultants and their respective clients within our 3rd party medical clinic.

Responsibilities

  • Receive and interact with external clients, customers, vendors, consultants, suppliers, guests and visitors to our clinic as required.
  • Answer telephones as required, triage inquiries, take messages, send and receive fax and mail as required. Manage the flow of information to any member of our clinical team.
  • Open and sort mail, and summarize memos that are received before passing the information on to the people you assist.
  • Communication and follow-up with pharmacies and other family practices for requested medical information.
  • Monitor readiness and or cleanliness of clinic rooms.
  • Prepare refreshments for meetings and greet attendees as required.
  • Transcription (from audio dictation and from printed, written or electronic documents). Including specialist reports, medical-legal reports, recorded meeting minutes, letters and correspondence.
  • Multi-disciplinary medical report assembly and content review, proofing, editing and advanced Word formatting.
  • Administration and processing of clinical intake forms, questionnaires, pre-employment testing, memory testing, client history, consents and checklists directly with our clients.
  • Act as a interpreter within clinical assessments with our specialist consultants.
  • Open and close client paper and electronic files, prepare medical charts, scan documents, index medical records, filing and tracking all correspondence relating to these files.
  • Use of Microsoft Word, Excel, Outlook, Adobe Acrobat, dictation and transcription software (Express Scribe), and other medical related computer software as required.
  • Other clinical projects and client file related work as assigned.
  • Required

  • Bilingualism is a critical requirement. (fluent written and spoken French and English).
  • Ability to translate to and from French & English.
  • Excellent computer skills, Proficiency in Microsoft Office Outlook, Excel & Word (advanced Word formatting).
  • Good organizational and time management skills. Ability to multi-task is critical.
  • Ability to coordinate and manage multiple conflicting priorities often under pressure.
  • Exceptional interpersonal skills and strong leadership ability.
  • Strong and effective verbal and written communication skills (spelling, punctuation, grammar). Excellent proof reading, Word editing and formatting skills to ensure process quality assurance.
  • Proficient typing, transcription skills.
  • Be able to maintain confidentiality and client discretion at all times.
  • Must be detailed oriented to ensure accurate deliverables with ability to take initiative to meet deadlines.
  • High level of motivation, maturity & dependability.
  • Must be a fast learner and open to feedback.
  • High level of business maturity in a fast paced, high output practice.
  • Team player and an ability to collaborate.
  • Positive attitude and the ability to reflect a professional company image.
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