Director, Solution Innovation Development
ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-
to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.
We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving.
We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.
ServiceNow is seeking a Senior Platform Architect that is a customer facing domain expert, drives innovative business solutions with our customers, by applying technical and business skills.
This role is well versed in architecting and developing custom solutions on the Now Platform as well as working with developers to build and present solutions to customers.
The Senior Platform Architect delivers strategic visions to executive personas at clients on the value of ServiceNow solutions as well.
The candidate must be able to articulate the business value message in front of both technical and non-technical customers.
You will partner with the sales, solution consulting and the rest of the ServiceNow ecosystem to achieve customer success through thought leadership and driving awareness.
The role takes a consultative approach with our customers and prospects to discover and map business outcome-driven solutions.
The role requires demonstration and prototyping of platform capabilities, and also to identify the specific requirements needed to develop innovative application prototypes for specific customers.
The Senior Platform Architect will also provide solutions and enablement to the technical sales force and provide prospective customers with product and solution advice during pre-sales discussions.
The Senior Platform Architect will provide technical and business expertise to support customers with product and solution leadership during pre-
sales engagements. This senior role serves as a value consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.
What you get to do in this role :
We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.
ServiceNow is an Equal Employment Opportunity Employer.