Warranty Administrator - BMW Newmarket
Dilawri Group of Companies
Newmarket, Ontario, Canada
4d ago

REV UP YOUR CAREER with Dilawri Group at BMW Newmarket

Our team is expanding!

Dilawri Group is now actively searching for a Warranty Administrator to join the team.

ABOUT US

Dilawri Group of Companies represents 68 dealerships nationwide with 18 dealerships in Ontario! Dilawri Group offers a performance-

driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience.

We strive to provide our employees with not just another job but a career. We offer a promote from within culture , training, solid pay plans, benefits and perks including employee incentives on vehicle purchases, parts and service.

Responsibilities :

  • Process all warranty claims using Dealership Management System
  • Maintain communications with Service and Parts Manager to keep claims accurate and on time
  • Participate in any warranty adjustments required and post warranty debits and / or credits
  • Assist in the coordination of parts tagging and warranty parts cataloging
  • Maintaining all deadlines for claims submissions and related paperwork
  • Authorize claim eligibility
  • Stay up-to-date with all manufacturer technical information, product bulletins, recalls and warranty procedures at all times
  • Track back-order parts orders in coordination with the Parts Department
  • Qualifications :

  • Excellent oral and written communication skills
  • Strong computer and telephone skills
  • Strong multi-tasking and organizational skills
  • Knowledge of mechanical / vehicle body repair
  • Ability to stay focused on the details required to complete and close all paperwork required for each claim
  • Ability to work in a team environment to achieve common goals
  • Three (3) years in the Service Department
  • Experience in mechanical, technical automotive environment an asset
  • Dealership experience preferred
  • If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.

    Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination.

    We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

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