Applications Support Developer
AmerisourceBergen Corporation
Canada-Ontario-Oakville
6d ago

What you will be doing

This position reports into the Manager of Applications Development, theApplications Support Developer will be responsible for supporting, maintainingand developing .

net based software packages used within ABSCanada / Innomar-Strategies.

This role will include project and support based functions with the majorityof work assignment being support deliverables.

This individual will participatein the support phase of the project and will focus their development activitiesduring the implementation to support phase.

PRIMARY DUTIES AND RESPONSIBILITIES :

  • Perform technical support for Innomar Strategies developed windows or web based applications by phone or email
  • Responsible for problem tracking, diagnosis, replication, troubleshooting and resolution of application help desk tickets
  • Follow ITIL framework and provide support for Incident, problem and change management processes
  • Diagnose and solution design technical issues that arise with Innomar built applications
  • Collaborate with software developers, DBA’s to reproduce and test defects to ensure proper corrections are made to those defects
  • Codes, tests, debugs and documents complex programs, and enhances existing programs to ensure that data processing production systems continue to meet user requirements
  • Analyze application help desk tickets and suggest and implement improvements to reduce application issues and to optimize performance
  • Develop system documentation for all developed applications, including flowcharts
  • Identifies and resolves system operating programs in order to provide continuous business operations
  • Interacts with user management regarding project status and user requirements to promote an environment with improved productivity and satisfaction
  • Assists in scheduling, and estimating costs to project completion in order to meet user requirements
  • Performs related duties as assigned
  • What your background should look like (minimum qualifications)

    Requirestraining in fields such as business administration, accountancy, computersciences obtained through completion of a four year Computer Science Degreeprogram, technical vocational training, or equivalent combination of experienceand education.

    Requires minimum of two (2) years’ experience in Net programming, (C#, MVC,ASP.NET), experience using MS SQL Server databases (2016, 2008 R2), includingdevelopment of tables, stored procedures, views, triggers, and creating extensiveT-

    SQL reports; 2 years’ experience in MVC, ASP.Net and Experience with VisualStudio 2017 / 2015. Experience in web technologies including MVC, API, HTML5,JSON, JQuery, Ajax, XML and web services.

    Technical documentation of code,deployment scripts and testing processes upon completion of a project.

    MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS :

  • Thorough understanding of Systems Development Life Cycle (SDLC) process
  • Strong analytical, problem-solving and conceptual skills
  • Ability to communicate effectively both orally and in writing
  • Good interpersonal skills
  • Ability to prioritize work load and consistently meet deadlines
  • Ability to use good judgment in conveying project status and problem escalation
  • Strong organizational skills; attention to detail
  • What AmerisourceBergen offers

    We offer competitive total rewardscompensation. Our commitment to our associates includes offering benefitprograms that are comprehensive, competitive and will meet the needs of ourassociates.

  • Competitive compensation packages
  • Comprehensive health and dental plans
  • Flexible & remote working options
  • Employer RRSP-matching
  • Online peer-to-peer recognition program
  • Corporate discounts with multiple establishments, including fitness centers
  • Health & Wellness program with onsite yoga and massage therapy
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