What you will be doing
This position reports into the Manager of Applications Development, theApplications Support Developer will be responsible for supporting, maintainingand developing .
net based software packages used within ABSCanada / Innomar-Strategies.
This role will include project and support based functions with the majorityof work assignment being support deliverables.
This individual will participatein the support phase of the project and will focus their development activitiesduring the implementation to support phase.
PRIMARY DUTIES AND RESPONSIBILITIES :
Perform technical support for Innomar Strategies developed windows or web based applications by phone or email
Responsible for problem tracking, diagnosis, replication, troubleshooting and resolution of application help desk tickets
Follow ITIL framework and provide support for Incident, problem and change management processes
Diagnose and solution design technical issues that arise with Innomar built applications
Collaborate with software developers, DBA’s to reproduce and test defects to ensure proper corrections are made to those defects
Codes, tests, debugs and documents complex programs, and enhances existing programs to ensure that data processing production systems continue to meet user requirements
Analyze application help desk tickets and suggest and implement improvements to reduce application issues and to optimize performance
Develop system documentation for all developed applications, including flowcharts
Identifies and resolves system operating programs in order to provide continuous business operations
Interacts with user management regarding project status and user requirements to promote an environment with improved productivity and satisfaction
Assists in scheduling, and estimating costs to project completion in order to meet user requirements
Performs related duties as assigned
What your background should look like (minimum qualifications)
Requirestraining in fields such as business administration, accountancy, computersciences obtained through completion of a four year Computer Science Degreeprogram, technical vocational training, or equivalent combination of experienceand education.
Requires minimum of two (2) years’ experience in Net programming, (C#, MVC,ASP.NET), experience using MS SQL Server databases (2016, 2008 R2), includingdevelopment of tables, stored procedures, views, triggers, and creating extensiveT-
SQL reports; 2 years’ experience in MVC, ASP.Net and Experience with VisualStudio 2017 / 2015. Experience in web technologies including MVC, API, HTML5,JSON, JQuery, Ajax, XML and web services.
Technical documentation of code,deployment scripts and testing processes upon completion of a project.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS :
Thorough understanding of Systems Development Life Cycle (SDLC) process
Strong analytical, problem-solving and conceptual skills
Ability to communicate effectively both orally and in writing
Good interpersonal skills
Ability to prioritize work load and consistently meet deadlines
Ability to use good judgment in conveying project status and problem escalation
Strong organizational skills; attention to detail
What AmerisourceBergen offers
We offer competitive total rewardscompensation. Our commitment to our associates includes offering benefitprograms that are comprehensive, competitive and will meet the needs of ourassociates.
Competitive compensation packages
Comprehensive health and dental plans
Flexible & remote working options
Online peer-to-peer recognition program
Corporate discounts with multiple establishments, including fitness centers
Health & Wellness program with onsite yoga and massage therapy