Census Ward Coordinator
City of Edmonton
City of Edmonton, Edmonton, Alberta, Canada
9d ago

Census Ward Coordinatorup to 11 months

34786

The Census Ward Coordinator is responsible for the conduct of the door-to-door collection of census data within assigned wards.

This includes hiring approximately 200 census workers, scheduling and assisting with training classes of census workers.

The Ward Coordinator oversees this work and monitors completion reports, making adjustments and mitigating issues to ensure best participation in data collection.

Hiring and Recruitment

  • Participate in the recruitment and hiring of census workers as required for door-to-door data collection of assigned structure types, as well as any replacements required to complete all census collection zones
  • Review applications and test scores
  • Attend and assist at Census Worker information sessions
  • Meet applicants, review worker preferences, and determine suitability for available positions
  • Assign candidates to specific collection zones
  • Closely monitor worker cancellations, and replace workers as required
  • Maintain the Census Worker Database on a daily basis
  • Census Worker Support and Monitoring

  • Learn, understand and be able to explain all census processes and procedures, roles and responsibilities to support census workers in the provision of their responsibilities by answering questions and providing guidance and direction
  • Adapt to changing processes and communicate changes to the census workers
  • Monitor worker progress through collection zone completion reports; provide support and escalate issues as required to ensure worker safety and completion of the census
  • Track completion of collection areas, verify dwelling counts reported by census workers, prepare pay sheets, and submit pay requests for review and approval
  • Training

  • Schedule census workers for training, balancing the needs of the worker and the availability of the classes
  • Check in all census workers prior to their training to ensure all proper forms and ID requirements are complete
  • Assist with distributing tablets and other training materials to census workers
  • Assist with training workers on use of the tool for data collection
  • Worker pay sheets and Post Census Summaries

  • Prepare pay sheets, and submit pay requests for review and approval
  • Complete performance evaluations for all census workers and the Area Assistant to inform future hiring
  • Participate in debrief sessions following completion of door-to-door collection.
  • Provide a written summary of their census activities, including recommendations to improve future censuses and metrics (e.
  • g., number of census workers hired in each assigned ward, completion statistics, refusal rates, addition and deletion of addresses, and the number of cancellations that were backfilled)

    Qualifications

  • Completion of the twelfth (12th) school grade including business subjects with emphasis on general office practices, or completion of an appropriate certificate program from an approved business school / college
  • Minimum 3 years of experience with hiring, supervising, performance evaluations, scheduling and coordinating staff
  • Experience working with the general public
  • Excellent customer service skills
  • Proficiency in Google docs, calendar, mail and sheets
  • Strong organizational and communication skills, both written and verbal
  • Strong interpersonal skills with the ability to deal with sensitive situations
  • Ability to work independently and manage multiple tasks
  • Shift work is required during weeks of census worker training. A flexible work schedule, which may include evenings and weekends, is required in the weeks during the census collection period
  • Asset(s)

  • Experience with census work and / or election work
  • We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals. Up to 7 temporary full-

    time positions for up to 11 months Hours of work - 33.75 or 40 hours per week Variable hours of work Evening and Weekend work is required.

    Salary : $26.928 - $33.765 (Hourly) Recruitment Consultant : OP / MZ

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