WHY DO WE LOVE COMING TO WORK EVERY DAY?
With over 10,000 superstars across 48 different countries globally, it is hard not to be inspired every single day. At Finastra we celebrate in global knowledge sharing, diversity and an opportunity to make a difference for each other and for our customers .
We are on a journey. After bringing two global Fintech leaders together in June 2017, Finastra has truly recognized the opportunity and power we have, by combining our expertise, successes and passion together.
Whether it is in a collaboration hub or innovating with colleagues across our global landscape, we are one team creating a network of talent and creativity in a stimulating environment, to do what we can to make a difference for our customers .
Our people are leaders in their role and are always looking for new ways to help our customers grow, compete and optimize their business.
From a graduate Software Engineer to an experienced Sales Executive we are looking for personal leadership and people with the appetite to understand the markets and customers we serve.
We drive innovation that challenges the status quo and feel proud of the positive differences that we make every day. We recognize talent and provide a work environment where leaders can drive results , develop and grow their careers.
Success is what you do, success is what we achieve, together.
The future of Finance is open combine your talents with Finastra opportunities to create an exciting career with us.
For more information, visit Finastra.com
Inbound Customer Service
The primary role of this position is to handle calls from new, potential and existing Student Loan borrowers on an inbound queue, while exceeding expectations with a superior customer experience.
The role is required to educate and assist students and Educational Institutions with questions regarding Student Loan eligibility and how to apply.
Provincial Student Loans Program clients that are serviced by this role are Alberta and British Columbia. Each client has a unique inbound platform for student inquiries.
time and part-time Federal and Provincial Student loans and grants. Designation of schools, Apprenticeship and Scholarship inquiries are also part of the role.
Fingerprints are required to complete the Government Reliability clearance.
Skills and Knowledge :
The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you need assistance or an accommodation due to disability please contact us at 800-274-7280.
The Future is Collaborative . The Future is Open. The Future is Now.