Junior Server (Temporary)
Fairmont Hotels & Resorts
Empress, Victoria, Canada
22h ago

Position Overview

You are a people person with experience in food and beverage looking to build your experience as a server. Your warm and attentive guest service and knowledge of food and beverage offerings make your guests feel valued and create a dining experience they will remember forever.

At the Fairmont Empress, you will be an ambassador for the exceptional service and local flavours that are the hallmarks of our new Q Restaurant, Bar and Veranda.

With Pacific Northwest cuisine based on regional ingredients from local farmers, artisans and our own chef’s herb and vegetable garden, you will be proud to recommend and serve delicious quality food from our carefully curated menu.

The starting pay rate for this position is $14.29 per hour, increasing to $15.62 after 3 months and $17.85 after 6 months, plus gratuities.

Why Work at The Fairmont Empress? Located on Victoria’s picturesque Inner Harbour, The Fairmont Empress is a National Historic Site and a landmark destination for travelers from all over the world.

Named one of 2019’s Best Places to Work in Canada by Glassdoor, Fairmont Hotels & Resorts is known for its extraordinary reputation, culture and employee satisfaction, with higher than 4 star ratings on Glassdoor and Indeed employee reviews.

It’s no surprise that our employees are so happy, with perks like industry leading pay rates, free meals at work, incredible food, beverage and hotel discounts, recognition and reward programs, comprehensive benefits including MSP, and retirement savings plans.

With employer provided training, education and mentoring, this could you be your launching pad to advance your career in hospitality.

Join our team of passionate and caring professionals and find out for yourself why Fairmont employees love coming to work every day!

Responsibilities

  • Consistently offer professional, friendly and engaging service
  • Assist guests regarding menu items in an informative and helpful way
  • Follow outlet policies, procedures and service standards
  • Have full knowledge of beverage lists and promotions
  • Have full knowledge of all menu items, garnishes, contents and preparation methods
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned
  • Qualifications

  • A minimum of one (1) year recent experience (in the last five years) in a food and beverage related position in a quality establishment
  • Serving It Right and Food Safe certificates
  • Excellent organizational skills and ability to thrive in a busy environment
  • A team player with proven success in relationship building
  • A commitment to provide excellent service and exceeding expectations
  • Completely fluent English language skills; both written and verbal
  • Strong interpersonal skills and positive attitude
  • Professional and impeccable grooming and presentation
  • Barista knowledge would be an asset
  • Physical ability to perform the requirements of the job, including :
  • Standing / walking for extended periods of time
  • Performing repetitive work
  • Lifting and carrying full trays
  • Note : The position of Junior Server is physically demanding. The successful applicant must be physically capable of performing repetitive work, standing and walking for long periods of time, as well as lifting and carrying heavy loads long distances.

    Visa Requirements : Must be legally eligible to work in Canada

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