Work From Home Canada – Bilingual Corporate Travel Reservation Agent

SYKES Canada

Caledon, ON, Canada

5d ago

WORK FROM HOME Bilingual Corporate Travel Reservation Agent

Do you have a passion for travel? Are you an experienced Bilingual (English / French) Travel Booking Reservationist that would love to work from home?

SYKES is looking for full-time, experienced Corporate Travel Reservationists that want to work from the comfort of their own home! These positions require experience in the travel industry, with 1 year of GDS experience.

Join our amazing team of people that come from an array of backgrounds and experiences; what unites us is our passion for People Serving People.

We go beyond answering questions and solving problems to provide a memorable experience for our customers. We are a dynamic team looking for innovators and trailblazers who will inspire us.

Required qualifications, skills and experience

This is the right job for you if you have :

High School diploma or equivalent

1-2 years of experience with a travel agency (preferably corporate) or 2-3 years of experience with an airline (preferably corporate)

Clear understanding of the needs and expectations of corporate travellers

High-level skills in reservations, reissues / exchanges, ticketing and customer service

Geography skills (countries around the world, latitude, longitude) or an aptitude to learn

Passion for service, one-call resolution and tailoring the solution to the caller

1-3 years of Sabre Red GDS experience

1-2 years of experience with international offerings

SYKES offers you :

Medical, Dental, and Vision benefits

Career advancement opportunities

Discounts on shopping, travel, and entertainment

Much more!

Home Office Requirements :

Personal Windows-based computer with monitor, speakers and anti-virus software

Subscription to high-speed, hard-wired, bi-directional Internet connection

2 Headsets : a USB headset for online training and a telephone headset for taking live customer calls

Analogue landline that meets one of these requirements : Plain Old Telephone Service (POTS) traditional landline phone service using a dedicated copper pair to the home.

Cable phone service from a Cable TV service providerFibre-Optic phone line provided by a local phone service.

Apply Today!

SYKES Enterprises provides support to Fortune 500 companies and we operate worldwide. To get to know us a little better, click here.

Not the job for you? You probably have friends or family who might be interested, so please feel free to send them the link to this job opportunity!

Desired qualifications, skills and experience

Knowledge of international exchange rate calculation and taxes

Ability to assist in aspects of arranging / booking travel, including air, rail, hotel, car and alternate ground transportation, including strong aptitude for / understanding of booking exchanges

Travel agency experience, highly desired

Experience and success in telemarketing / sales, preferred

About SYKES

Every time a SYKES customer service representative takes a call, they have the chance to help someone answer a question, solve a problem, or find something they need.

Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. With supportive, caring leadership, our reps enjoy ongoing career opportunities.

Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today’s economy.

EEO statement

COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY :

Sykes Enterprises, Incorporated (SYKES) is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies.

SYKES is proud to be an equal opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job, and welcomes applications from all qualified individuals, including women, persons with disabilities, Indigenous persons, members of visual minority groups, and persons of any sexual orientation or gender identity.

16-Jul-2019

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