Fixed Operations Manager
Zanchin Automotive Group
Mississauga, Ontario, Canada
14d ago

Fixed Operations Manager Erin Mills Acura With the onset of four (4) New Car Dealership projects underway

We offer Competitive Compensation and a Healthy Positive working environment!

We are looking for a special person who can Manage a great group of people and at the same time interact with all the staff in the building in a positive, energetic, motivating manner.

The person ideal for this great opportunity must be highly interested in a long-term career and can handle daily high's and lows in a mid size Dealership.

This individual must have automotive experience either managing fixed operations in a dealership or certainly have had at least many years of working on the Service desk.

Must have skill sets :

  • Experience in providing customer service support
  • Improve customer service experience, create engaged customers and facilitate growth
  • Excellent knowledge of management methods and techniques
  • Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
  • Keep ahead of industry’s developments and apply best practices to areas of improvement
  • Develop service procedures, policies and standards
  • Analyze statistics and compile accurate reports
  • Working knowledge of service software, databases and tools
  • Awareness of industry’s latest technology trends and applications
  • Ability to think strategically and to lead
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills
  • Customer service orientation
  • Set a clear mission and deploy strategies focused towards that mission
  • Take ownership of customers issues and follow problems through to resolution
  • Benefits

    Employee benefits package and employee discounts on products & services. If you feel you have what it takes to join our busy Service team then apply today!

    Apply Today ! jagdeep

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