Fixed Operations Manager Erin Mills Acura With the onset of four (4) New Car Dealership projects underway
We offer Competitive Compensation and a Healthy Positive working environment!
We are looking for a special person who can Manage a great group of people and at the same time interact with all the staff in the building in a positive, energetic, motivating manner.
The person ideal for this great opportunity must be highly interested in a long-term career and can handle daily high's and lows in a mid size Dealership.
This individual must have automotive experience either managing fixed operations in a dealership or certainly have had at least many years of working on the Service desk.
Must have skill sets :
Experience in providing customer service support
Improve customer service experience, create engaged customers and facilitate growth
Excellent knowledge of management methods and techniques
Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
Keep ahead of industry’s developments and apply best practices to areas of improvement
Develop service procedures, policies and standards
Analyze statistics and compile accurate reports
Working knowledge of service software, databases and tools
Awareness of industry’s latest technology trends and applications
Ability to think strategically and to lead
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Customer service orientation
Set a clear mission and deploy strategies focused towards that mission
Take ownership of customers issues and follow problems through to resolution
Employee benefits package and employee discounts on products & services. If you feel you have what it takes to join our busy Service team then apply today!
Apply Today ! jagdeep erinmillsacura.ca