CASE MANAGEMENT SPECIALIST
Covenant Healthcare
.00 Registered Nurses Covenant HealthcareUS
6d ago

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Job Description

Description COVENANT HEALTHCARE US : MI : SAGINAW VARIABLE SHIFT OCCASIONAL Summary : THE CASE MANAGEMENT SPECIALIST DEMONSTRATES EXCELLENT CUSTOMER SERVICE PERFORMANCE IN THAT HIS / HER ATTITUDE AND ACTIONS ARE AT ALL TIMES CONSISTENT WITH THE STANDARDS CONTAINED IN THE VISION, MISSION AND VALUES OF COVENANT HEALTHCARE AND THE COMMITMENT TO EXTRAORDINARY CARE FOR EVERY GENERATION.

THE PURPOSE OF THE CASE MANAGEMENT SPECIALIST POSITION IS TO WORK WITH AN ASSIGNED PATIENT POPULATION TO PROMOTE THE ACHIEVEMENT OF OPTIMAL CLINICAL AND RESOURCE OUTCOMES.

RESPONSIBLE FOR MANAGING APPROPRIATE LENGTHS OF STAY FOR ALL HOSPITAL ADMISSIONS IN ACCORDANCE WITH ITS GOALS AND OBJECTIVES.

ACTS AS THE KEY INFORMATION AND EDUCATION RESOURCE FOR THE INTERDISCIPLINARY TEAM. WORKS TO DEVELOP ORGANIZATION-WIDE APPROACHES TO PROBLEM SOLVING.

ANALYZES CURRENT SYSTEMS AND VARIANCES TO IDENTIFY OPPORTUNITIES FOR IMPROVEMENT. WORKS TO PROMOTE QUALITY OF CARE THROUGH COLLABORATION WITH ALL SERVICE TEAM MEMBERS, PATIENTS AND FAMILIES.

WORKS WITH THE LEADERSHIP TEAM TO ALIGN THE GOALS AND VISION. THE CASE MANAGEMENT SPECIALIST PLANS EFFECTIVELY IN ORDER TO MEET PATIENT NEEDS, MANAGE THE LENGTH OF STAY, AND PROMOTE EFFICIENT UTILIZATION OF RESOURCES.

SPECIFIC FUNCTIONS WITHIN THIS ROLE INCLUDE :

  • FACILITATION OF THE COLLABORATIVE MANAGEMENT OF PATIENT CARE ACROSS THE CONTINUUM, INTERVENING AS NECESSARY TO REMOVE BARRIERS TO TIMELY AND EFFICIENT CARE DELIVERY;
  • FACILITATE TRANSFER OF PATIENTS TO THE MOST APPROPRIATE LEVEL OF CARE AND IN ACCORDANCE WITH CMS DISCHARGE PLANNING REGULATIONS;
  • COORDINATION OF CARE FOR THE PATIENT DURING THEIR HOSPITAL STAY AND EFFECT APPROPRIATE AND TIMELY TRANSITION TO SUB-ACUTE SETTING THAT BEST MEET THE PATIENT S NEEDS;
  • COORDINATION OF COMMUNICATION WITH PHYSICIANS;
  • FLOAT TO OTHER UNITS WHERE SUPPORT IS NEEDED BY ANOTHER CASE MANAGEMENT SPECIALIST; AND
  • PARTICIPATE IN PROCESS IMPROVEMENT METHODOLOGIES IN EVALUATING OUTCOMES OF CARE AND INTERVENTIONS. *MUST BE ABLE TO DEMONSTRATE KNOWLEDGE AND SKILLS NECESSARY TO PROVIDE CARE APPROPRIATE TO THE PATIENT POPULATION SERVED.
  • MUST DEMONSTRATE KNOWLEDGE OF THE PRINCIPLES OF GROWTH AND DEVELOPMENT AS IT RELATES TO THE DIFFERENT LIFE CYCLES. SPECIFIC AGE GROUPS THAT ARE SERVED BY THIS POSITION ARE NOTED BELOW : NEONATAL / NEWBORN (BIRTH 30 DAYS) - PEDS, NICU, OB, ECC INFANT (30 DAYS 1 YEAR) - PEDS, NICU, ECC PEDIATRIC (1 12 YEARS) - PEDS, ECC ADOLESCENT (13 17 YEARS) - OB, M / S, CC, ECC ADULT (18 64 YEARS) - OB, M / S, CC, ECC GERIATRIC (65+ YEARS) - M / S, CC, ESS Responsibilities : DEMONSTRATES EXCELLENT CUSTOMER SERVICE.
  • CONTRIBUTES TO ORGANIZATIONAL SUCCESS TARGETS FOR PATIENT SATISFACTION BY MEETING THE CASE MANAGEMENT SPECIALIST EXPECTATIONS FOR CUSTOMER SATISFACTION.

    CONTRIBUTES TO ORGANIZATIONAL SUCCESS TARGETS FOR NET OPERATING MARGIN. CONTRIBUTES TO ORGANIZATIONAL TARGETS FOR LENGTH OF STAY REDUCTIONS OVERALL AND FOR HOSPITAL MEDICINE.

    ABILITY TO WORK INDEPENDENTLY AND EXERCISE SOUND JUDGMENT IN INTERACTIONS WITH PHYSICIANS, PAYORS, AND PATIENTS AND THEIR FAMILIES.

    ENSURES THE AVAILABILITY OF ACCURATE AND TIMELY INFORMATION. DEMONSTRATES AGE SPECIFIC COMPETENCY IN THE SELECTED AGE GROUPS : NEWBORN, INFANT, PEDIATRIC, CHILD, ADOLESCENT, ADULT, AND GERIATRIC.

    COLLABORATES IN THE DEVELOPMENT, REVISION AND EVALUATION OF A MULTIDISCIPLINARY PLAN OF CARE BY CONTINUOUSLY ASSESSING PATIENT AND FAMILY NEEDS FROM PRE-HOSPITALIZATION THROUGH POST HOSPITAL SERVICES.

    INITIATES AND MANAGES TRANSITIONS WHEN THE PATIENT EXPERIENCES THE NEED FOR NEW AND DIFFERENT SERVICES. COLLABORATES WITH AND USES SUPPORT OF SOCIAL WORKER REGARDING CASES WITH COMPLEX SOCIAL SERVICE NEEDS.

    CASE MANAGEMENT ADMISSION ASSESSMENTS MUST BE ACCOMPLISHED AS SOON AS POSSIBLE AFTER ADMISSION TO THE FACILITY RN WITH 10 YEARS RECENT ACUTE CARE CLINICAL EXPERIENCE OR 5 YEARS RECENT CASE MANAGEMENT EXPERIENCE PREFERRED OR RN WITH 3 YEARS RECENT ACUTE CARE SETTING EXPERIENCE AND HOLDS A BACHELOR DEGREE REQUIRED CHARGE RESPONSIBILITY EXPERIENCE STRONGLY PREFERRED.

    KNOWLEDGE / SKILLS / ABILITIES DEMONSTRATED CLINICAL COMPETENCE.

    Covenant HealthCare is an equal opportunity employer.

    Employer's Job# 11583

    Please visit job URL for more information about this opening and to view EOE statement.

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