Director of IT Operations
J.D. Irving, Limited
Canada
5d ago

J.D IrvingLimited, Information Technology is the destination of choice for naturallycurious, energetic and collaborative people.

At JDI IT, the belief thatwhat people experience matters more than technology is integral to how wework with and support our customers.

With over300 employees centralized in Saint John, Fredericton, Dieppe and Halifax, weoffer our team the opportunity to create real value by helping peopleand business work smarter.

JDI IT provides support to the entire J.D. IrvingLtd. group of companies and therefore offers opportunities and experiencesacross a wide breath of IT areas, businesses and industries.

As a memberof the JDI IT team, you will be a key player in enabling the business to win byovercoming obstacles and getting it done !

We investin continuous professional growth and believe that our ability as a team growsexponentially when we share success as such, your coworkers will beamong the best in the Maritimes!

Sound goodso far? Then please read on and if the below description fits yourinterests and experience, we encourage you to apply.

Come help JDI ITRaise the Bar!

Wecurrently have an opportunity for a Director of IT Operations in ourSaint John, NB office. As part of the JDI ITLeadership team, the successful candidate will ensure our IT core systems andinfrastructure platforms for JDI are stable, secure and optimized.

  • The Directorof IT Operations will lead a group of senior leaders that support the JDI groupof companies as the customer and implement, monitor and maintain technologyincluding;
  • applications, systems, and network infrastructure. In addition to ourinternal team, they will also be accountable for managing our outsourcedpartners across onshore and offshore teams, as well as collaborating withvarious internal Enterprise IT teams.

    This position willreport to the VP, Information Technology and be a member of the IT SeniorLeadership team where they will be a key contributor to the overall strategyand culture of the organization.

    Qualifications :

  • EducationRequired : Bachelor’s or Master’s degree in Computer Science, BusinessAdministration, Information Systems or other related field
  • Yearsof experience required : 10-15 years IT leadership experience in Infrastructureand IT Service Delivery
  • Demonstrated experiencein strategic planning, organization design and development with preferredexperience in leading transformational initiatives
  • Demonstratedexperience in managing technical staff and optimizing delivery througheffective leadership
  • Excellentleadership and communication skills with the ability to handle multiplepriorities in a fast-paced environment
  • Ability to instill confidence in the business and demonstrate the business value of IT
  • Experience in a continuous improvement environment (ITIL, Lean, Six Sigma)
  • Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies to business leaders, and business concepts to the IT workforce
  • Key Responsibilities

  • Work as a part of thesenior IT Leadership Team to deliver best-in-class network services and supportto enable J.D. Irving Ltd.
  • Overall leadership related to systems, services,network, end user experience, collaboration, network, facilities, service deskand application development center
  • Drive organizational change and build infrastructurecapabilities that effectively optimize operational efficiency and deliverinnovative and agile solutions
  • Develop and control the annual operating and capital budgetsfor the IT Operations department
  • Establish and execute technology standards androadmaps
  • Oversee operational and service management processes toensure quality, security and efficiency are achieved.
  • Delivery of all internal technology projects
  • Performance Management, including identification and development of senior IT leaders
  • Develop and mentorstaff, build skills and capabilities, and manage resource demand
  • Manage the deployment,monitoring, maintenance, development, life cycle, and upgradeof infrastructure
  • Collaborate witharchitecture and risk management teams to reduce risk, and ensure informationsecurity policies, guidelines and standards are met
  • Foster a corporate culture that promotes integrityand the values throughout the organization
  • Apply
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