Assistant Parts Manager
Inland
Prince George, Canada
5d ago

Summary :

The Assistant Parts Manager will be responsible for assisting the Parts Manager in the day-to-day operation of the Branch’s Parts Department in compliance with the company’s established policies and procedures.

  • Other responsibilities include effectively managing and directing all aspects of the Parts Department’s operations in a manner that ensures maximum benefit to the dealership;
  • and coordinating activities with other dealership departments to best serve the customer. Further responsibilities include planning, directing and controlling all activities within the Parts Department to ensure that overall profitability and growth objectives are met or exceeded.

    The Assistant Parts Manager will also be responsible for the Parts Department’s overall performance and profitability, and continually maintaining the highest level of customer service and professionalism in serving our customers’ needs.

  • Build the organization by establishing parts department policies and procedures to develop : The skill and knowledge of all parts department personnelGood attitudes and pride in individual and overall dealership appearanceFull utilization of automated inventory control system
  • Develop sales and gross profits by : Establishing realistic sales objectivesEncouraging aggressive marketing by all parts department employeesEffective merchandising and advertising methods within budget allocation, including taking advantage of all manufacturers' inventory co-op advertisingEnsuring customer satisfaction by maintaining an efficient and effective level of service and handling customer complaints immediately and according to the dealership's guidelinesWorking with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobsAnalyzing sales, expenses and inventory monthly to maintain profit goals
  • Controlling costs by : Preparing and administering an annual operating budget for the parts departmentEnsuring the company receives full value for time and materials purchased
  • Ensuring the safety of all employees by : Enforcing safety requirements, including but not limited to forklift training and operation, processing of MSDS sheets on all products carried, and ensuring that WHMIS and TDG training is provided.
  • Becoming familiar with and complying with the company’s Health & Safety Manual.

  • Maintaining the company’s parts vehicles
  • Supervisory Responsibilities :

  • Hiring, training, motivating, counseling and monitoring the performance of all parts department staff
  • Requirements :

  • High school diploma or general education degree (GED) required
  • Qualification as a Journeyperson preferred
  • Three years related experience and / or training
  • Post-secondary diploma in a related field preferred
  • Ability to read, analyze and interpret financial reports
  • Ability to safely operate a forklift
  • Valid Class 5 Driver’s Licence
  • Forklift Certification
  • Strong leadership skills
  • Excellent customer relations skills
  • Strong organizational skills
  • Ability to communicate effectively, both verbally and in writing
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