Bilingual Customer Service Representative
The Ian Martin Group
Montreal, Quebec
4d ago

Our large Engineering client is recognized by customers as Canada’s leading Automotive company.

We are looking for a Bilingual Customer Service Representative to support the team.

WHAT WE ARE LOOKING FOR

  • 3+ years customer service experience
  • Must be Bilingual, French and English
  • Intermediate Excel skills
  • Strong written and verbal communication
  • Extremely organized Education : High School diploma
  • Responsibilities :

  • Support customers in various position in the office.
  • Investigate customer claims for quality and transportation.
  • Document customer claims in various database
  • Organize material return and inspect parts upon return.
  • Print various report and order tags for the warehouse.
  • Track various parts shipment for inventory management.
  • Replace other clerks when they go in vacation.
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