Company Name : Toptable Group, Elisa
Position : Host, Elisa
Reports to : Restaurant Director, Elisa
JOB SUMMARY :
Our Hosts have a genuine passion for hospitality and are an integral part of our restaurant; being an ambassador to our standards and culture.
By consistently providing a warm welcome and great service, the Host provides a first and last impression to our guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Other duties may be assigned as required)
Greet and seat guests
Monitor a waiting list
Manage a floor chart with available tables
Communicate with guests who are waiting
Answer the phone and fill to-go orders
Anticipates customers needs, providing direct assistance where possible
Support service staff where needed
REQUIRED EXPERIENCE AND QUALIFICATIONS :
Previous experience working in a guest facing role
Excellent communication skills
Positive and enthusiastic attitude
Excellent interpersonal and customer service skills
Well organized with the ability to plan ahead and deal with high volume
Proactive self-starter who thrives in a fast pace environment
Work well within a team environment
Ability to be on your feet for long periods of time
Flexibility to work evenings, weekends and holidays full-time or part-time.
This position will remain open until filled.
Licenses & Certifications