The Service Advisor will be responsible for service check-ins, scheduling, estimating, selling, updating, and following up with customers during the entire service process.
Further responsibilities include advising customers on proper vehicle care and reviewing final repairs performed.
High school diploma or general education degree (GED) essential
Post-secondary diploma or trade certification preferred
Three years related experience and / or training
Basic computer skills, including spreadsheets and keyboarding
Must be able to lift a minimum of 25 kgs or 50 lbs on occasion.
Must be able to walk around shop floor / parts department and sit / stand at service counter.
Functions well with large volume and fast-paced work environment.
Ability to proactively problem-solve and think logically
Good verbal and strong written communication skills