Ready to create innovative solutions and best practices?
Join our team
As a member of our Corporate Data Infrastructure - Operations team, the Technology Consultant plays a critical and important role in the day to day operational support of TELUS existing backup & storage infrastructure supporting the business within a 24x7 environment.
The Technology Consultant is responsible for the implementation of new infrastructure and maintaining the existing footprint.
As a team member, you will provide expertise of Industry best practice as it plays an important role in driving the direction of new storage and data management technologies.
Here’s the impact you’ll make and what we’ll accomplish together
You’re a strategic and forward thinker who is willing to take on any technical challenges and believes in achieving excellence.
Manage the problem management queue to closure
Plan and Implement changes as required under the Information Technology Infrastructure Library (ITIL) framework
Provide recommendation for backup & storage architecture
Implement backup, storage and storage area network (SAN) monitoring best practices and maintain capacity management methodologies
Deliver day to day operational and administration support for backup & storage infrastructure
Manage relationship with internal clients and external vendors
Perform mentoring to on-shore and off-shore staff
You’re the missing piece of the puzzle
Customer First Focus
University degree in Computer Science or Information Systems or equivalent
5+ years of hands on experience with administration and management of backup & storage Infrastructure : Dell EMC, NetApp and Hitachi
Experience troubleshooting operating systems (OS), hardware, network, storage, SAN, and backup application problems
Working experience in large, complex multi-vendor environments
Proficiency in handling multiple tasks efficiently and work on a wide range of systems
Worked with cross-functional and geographically diverse team members
Certifications in one of the following areas will be an asset : NetApp, Brocade, Dell EMC, Hitachi
Knowledge of Oracle backup appliance like ZFS
Project coordination skills