The Manager, International Student Accommodations, Events, and Engagement manages a number of programs, services and activities to facilitate the effective inclusion of international students into campus and community life to promote student success.
The Manager leads staff and students to enhance intercultural understanding, diversity and equity on campus. These activities include, but are not limited to : (1) Orientation programming for newly arrived international students;
2) International Days (3) Accommodation management, (Homestay, on campus and off campus housing) (4) the Leisure Exploration and Activity Program (LEAP);
5) retention and transition programs for continuing international students and transfer students; (6)) Intercultural Ambassadors;
7) Information Workshops. The Manager will identify and develop program priorities, allocate and reconcile a budget of over $250,000, facilitate the control of inventory and equipment, manage staff, contractors and volunteers, and oversee the safe and responsible implementation of all activities and programs.
Develops, manages, and evaluates the execution of orientation programs, student retention initiatives, information workshops, and programs that encourage international students to participate in campus and community life.
Develops, manages, and evaluates the execution of the Leisure Exploration Activity Program, both on and off campus, with special emphasis on safety and risk management.
Ensures that contractors, external service providers, and participants adhere to safety protocols.
Develops, manages and evaluates a sustainable accommodation plan for International student housing both on and off campus.
Develops, manages, and evaluates the execution of activities designed to promote global engagement, including TRU World’s annual I-
Days event. Leads and engages staff and students to enhance intercultural understanding, diversity and equity on campus.
Develops, plans and manages a comprehensive housing program for students, including the Homestay Program.
Collaborates with on campus housing to ensure a smooth transition for students.
In collaboration with TRU’s Intercultural Coordinator develops, manages, and evaluates intercultural programming designed to foster intercultural competency among students, including the Intercultural Ambassador program.
Provides strategic advice to the Associate Director and the Managing Director in the development and implementation of best practices related to student services, event planning, and student programs delivery.
Forecasts, maintains and reconciles annual and monthly budget planning cycles. Allocates resources as per TRU’s policies, procedures, and controls.
Manages staff, including LEAP and Orientation leaders, co-op students, work-study students and event volunteers. Identifies additional staffing needs to meet peak demands.
Manages contractors, procurement and business relationships with external suppliers. Ensures that all contractual obligations and deliverables are met in a cost effective and timely manner.
Produces request for proposals.
Fosters collaboration and facilitates coordination with faculty and relevant TRU Divisions, such as the Faculty of Student Development, Research and Education, Career Services, Peer Mentors, Aboriginal Education Recreation and Wellness, Sustainability, the Office for Graduate Studies, Ancillary Services, and Student Housing to enhance the international student experience.
Develops and evaluates the implementation of a marketing and communications strategy to promote TRU-World events, activities and programs.
In collaboration with TRU World’s Marketing team, manages the social media presence for Orientation, LEAP, I-Days and global engagement.
Periodic review of the TRU and TRU-World website to maintain, update, and refresh content and related links.
Provides assistance, and as required, leads TRU-World events and activities such as staff events, Familiarization Tours and visiting delegations.
Participates in committees, working groups and campus-wide initiatives.
Associate Director, International Student Services and Study Abroad
Education and Experience :
Bachelor's Degree in Events Management or a related discipline
Five (5) years of directly related experience working with international students in a post-secondary environment
Three (3) years of experience in events management
Proven experience and / or certificate in Project Management is preferred
First Aid certification is an asset
Proven knowledge and experience in risk management and risk mitigation
Proven experience facilitating intercultural and student development programs
Proven experience supervising a diverse team
Proven knowledge and experience co-curricular learning opportunities
Proficiency in a second language is an asset
Proven experience successfully working in a culturally diverse setting
Experience with the Intercultural Development Inventory is preferred
Skills and Knowledge :
Highly-developed interpersonal and communication skills
Excellent analytical and problem solving skills
Advanced skills in computerized event management tools
Highly developed knowledge of the trends and issues in student development, student engagement and experiential education
Class 5 Drivers License
Please Note : If you are selected for interview, External Candidates will be required to bring a copy of their transcripts to the interview
Thompson Rivers University ->
TRU World ->
International Ed - Student Support
Diversity and Inclusion Commitment :
Thompson Rivers University is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our staff, our faculty and its scholarship including, but not limited to, women, visible minorities, Aboriginal people, persons with disabilities and persons of any sexual orientation or gender identity.
Please note that all qualified candidates are encouraged to apply, however applications from Canadians and permanent residents will be given priority.
NOTE : To learn more about living in Kamloops and Thompson Rivers University please visit our Web Site. and follow the links on the Left "Why Work at TRU" or "Why Live in Kamloops"