Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative culture that is patient focused and dedicated to making a difference.
As an organization, we are united in our responsibility to create healthier futures.
What you will be doing
Under general supervision of the Manager, performs the administrative functions for their assigned Program. Responsibilities include, depending on program, activities such as generating and distributing reports, maintaining business information, drafting correspondence, receipt processing and / or processing co-pay requests.
PRIMARY DUTIES AND RESPONSIBILITIES :
Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program.
As required, responsible for processing copayment requests for patients, pharmacies and / or physicians for programs offering copay assistance or concierge payments.
Liaise with Program managers to ensure copayment KPIs are met.
Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments.
Liaise with 3rd party payment administrator to ensure accurate electronic payment processing.
Establishes and maintains office files, makes appointments and arranges meeting rooms as required.
Compiles information from various sources and utilizes the information for uses such as generating reports.
Audits and maintains various reports specific to his / her business location by checking for errors, inconsistencies or discrepancies;
makes corrections and notifies appropriate personnel of any modifications.
Updates and maintains pertinent business information via computer or department files.
Assists with a variety of scheduled and unscheduled projects occurring in the department at any given time.
Drafts and types correspondence and / or presentations to be sent to internal and external contacts.
Responsible for managing multiple projects for many departments within a business segment or across multiple business segments as required.
Interacts frequently with inter-departmental associates and management for the purpose of resolving workload issues.
Maintains and promotes positive and professional working relationships with associates and management.
Complies with all appropriate policies, procedures, safety rules and regulations.
Performs related duties as assigned.
What your background should look like (minimum qualifications)
Post-secondary education in a related field
3-5 years experience in an administrative role in a pharmaceutical setting
In-depth knowledge of the Microsoft Office Suite of applications is essential
Proven accuracy when processes large amounts of data
Candidate must have strong communication and interpersonal skills
Ability to work independently and in a team environment
Adaptability to change and to learn new skills as required
Bilingual, French / English preferred
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS :
Ability to communicate effectively both orally and in writing
Strong interpersonal skills
Strong analytical and mathematical skills
Strong organizational skills; attention to detail
Ability to resolve issues quickly and efficiently
Ability to represent a positive and professional image
Strong knowledge of Microsoft Word, Excel, Power Point and Outlook
Ability to implement processes resulting in satisfactory audit practices
Ability to consistently meet deadlines
Excellent problem solving skills; ability to resolve issues effectively and efficiently
Strong business and financial acumen
What AmerisourceBergen offers
We offer competitive total rewards compensation. Our commitment to our associates includes offering benefit programs that are comprehensive, competitive and will meet the needs of our associates.
Competitive compensation packages
Comprehensive health and dental plans
Flexible & remote working options
Online peer-to-peer recognition program
Corporate discounts with multiple establishments, including fitness centers
Health & Wellness program with onsite yoga and massage therapy
Employee Stock Purchase Plan
AmerisourceBergen is a publicly traded Fortune 10 global healthcare solutions company and is one of the world's largest pharmaceutical services companies.
Powered by our associates around the world, we provide pharmaceutical products and business solutions that improve access to care.
We operate the backbone of the healthcare supply chain. We drive the future of local care delivery. We guide medical innovations to market.
We create healthier futures.