Claims advisor - P&C insurance
1d ago

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.

At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know.

We can provide accommodations at any stage in the recruitment process. Just ask!

Job Level

NV-07As a property and casualty insurance claims advisor, you help serve and maintain business relationships with members and clients for all claims.

You handle medium-complexity property insurance claims and low-complexity accident benefit and bodily injury claims. You investigate and approve claims.

You solve problems using your analytical skills and discipline-specific knowledge. You draw on your sound decision-making to develop solutions, negotiate claims settlements and enter into agreements with members, clients, third parties and others.

You assist members, clients and practitioners. Interpersonal savvy is therefore essential.

General Information on the Position

Main responsabilities

Conduct investigations and inspections to assess damage, estimate costs and market value, and produce and review reports and other documents to determine settlement amounts

Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria

Settle claims in accordance with the organization’s standards, policies and quality commitments as well as the contract terms.

Meet deadlines to ensure client satisfaction and avoid penalties

Negotiate with all parties involved to ensure smooth claims processing.

Other working conditions

Workplace : Position located in Brossard, Laval, Lévis, Montreal, Quebec or Ste-Thérèse, depending on the applicant selected.

The work arrangement for the position is hybrid work #LI-Hybrid

Number of jobs available : 10


College diploma in a related field

A minimum of 3 years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

For vacant positions available in Quebec, please note that knowledge of French is required

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Decision quality, Interpersonal Savvy

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