Receptionist / Administrative Assistant
Mississauga , Ontario
13d ago

FirstOnSite Restoration has an opportunity for a Receptionist / Administrative Assistant in our Mississauga branch .

FirstOnSite Restoration is the largest independent disaster restoration company in Canada. We provide unsurpassed emergency response, restoration and reconstruction services to the insurance industry, residential, commercial and industrial customers.

With coast-to-coast coverage and 24 / 7 emergency service, we offer a wide range of services that remediate conditions caused by fires, floods, winds, mold, environmental hazards, accidents and other casualties at any type of facility.

Position Summary : This role provides all administrative and office support functions and will work to ensure office maintenance, inventory, etc.

is properly maintained. The Receptionist / Administrative Assistant will participate as a team contributor by supporting all facets of branch operations including sales, management and operations.

They will contribute through effective and knowledgeable application of ClaimTrak, Xactimate, Microsoft Office software applications and strong communication skills.


  • Ensures that the branch operates efficiently and provides suggestions on improvements
  • Performs general administrative duties : draft documents, manages correspondence, files documents, makes photocopies, sends faxes, produces reports, enters timesheets, issues purchase orders etc
  • Follow-up on service calls (office equipment, meeting rooms, etc.)
  • System data entry, tracking and updates
  • Provides information to internal and external enquiries
  • Update and maintain contact lists and distribution lists as requested
  • Maintains inventory counts on office consumables, and coffee supplies and places approved orders as needed
  • Run the reception desk : receive, screen and forward incoming calls; greet visitors; keep track of department members’ whereabouts;
  • distribute incoming correspondence; maintain the reception area in impeccable condition at all times

  • Interacts with oral / written communication with internal stakeholders and clients / customers presenting a polished, professional impression of the company
  • Qualifications

  • College Diploma or certification or combination of relevant training courses
  • Minimum 1-2 years’ office administration experience
  • Experience in the insurance and / or restoration industry considered an asset
  • Computer skills required Intermediate knowledge of Word, Excel, Outlook, Power Point and knowledge of ClaimTrak and Xactimate an asset
  • Typing skills min. 50WPM
  • Excellent verbal and written communications skills
  • Strong administration and record keeping skills
  • Basic accounting / business math skills
  • Data entry skills
  • Strong organizational and interpersonal skills; self-motivated, self-sufficient and discreet
  • Good sense of team spirit
  • Do you have what it takes to be part of the FirstOnSite team? We look for the following key attributes in our team members :

  • Quality
  • Why choose to be part of the FirstOnSite team?

  • Exceptional extended health plan including medical, dental and vision.
  • Employee Assistance Program
  • Paid time off
  • Educational assistance, professional development, and internal growth opportunities
  • Opportunity for National career movement
  • Healthy work / life balance
  • In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, FirstOnSite Restoration will provide accommodations throughout the recruitment and selection process to applicants with disabilities.

    If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

    Interested candidates whose resume and cover letter best demonstrate how they meet the qualifications of the position will be contacted for an interview.

    Candidates must be able to provide a clear criminal background check to be eligible for hire.

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