Adjuster, Claims Petline
Economical Insurance
Edmonton, AB
20h ago

What can you expect in this role?

Adjudicate pet health claims in compliance with policy terms and conditions Provide expert guidance to cross-functional teams Assess eligibility of claim conditions based on policy wordings Assess claims and requesting medical records for review in association with claims Assess requests for Pre-Authorizations and Pay Practice Direct claim forms and determining outcome of disallowance or approval Provide support of decisions and guidance on product and claims adjudication for Insurance Advisors and Territory Managers Provide support and guidance to veterinary practices through the Vetline Collaborate with channel partners and customer policy holders to obtain information for claims submissions and adjudication Provide support to customer and channel partner enquiries in regard to claims submissions and conducting post-claims customer surveys to strive toward improving Net Promoter Score Draft customer correspondence and documents of insurance What do you bring to the role?

Animal Health Technologist (AHT) designation or equivalent combination of education and experience Canadian Insurance Professional designation or equivalent combination of education and experience Previous veterinary clinic experience an asset Previous insurance experience an asset Bilingualism (English / French an asset) This role requires successful clearance of a background check (including credit & criminal checks) We also take potential into consideration.

If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

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