Stagiaire en Recherche Utilisateurs / User Research Intern
Square Enix Montréal
Montréal, Québec
4d ago

Responsibilities :

  • Participate in defining the objective of each test with the development teams and the user researchers;
  • Design research protocols, with the help of the other researchers, conduct research studies, observe participants, collect any relevant data
  • Participate in the identification, recruitment and management of participants before and after each test;
  • Participate in setting up the laboratory before and after each test;
  • From observations, structured interviews, questionnaires and quantitative data, write research results in a relevant and actionable way to generate customer-centric experiences for existing and future games.
  • Experience and qualifications

  • Open-minded, resourceful, quick to learn and ready to improve games through user research;
  • Bachelor's degree or Master's degree in psychology, ethnography, marketing research, information science, cognitive sciences, computer interaction, computer science or related field;
  • Able to identify clearly problems in the games tested and prioritize them by gravity, potential impact, frequency of occurrence
  • Strong skills in writing and delivering presentations;
  • Technical skills

  • Trained in applied user research;
  • Having done projects for console or mobile videogames is a plus;
  • Toolkit of qualitative research techniques, usability tests, think aloud, think after, diary study, semi-structured interviews, focus groups, heuristic evaluations, etc.;
  • Strong knowledge of Excel and Powerpoint;
  • Basic understanding of game development processes and how to align users' search with them.
  • Interpersonal skills :

  • Adaptable, action oriented, paying attention to details
  • Efficient time management
  • Excellent relationship and soft skills
  • Motivations and interest :

    Ambition and being passionate about games are essential!

    NB : This offer is not subject to an internship permit sponsor, we will only process applications for individuals authorized to work in Canada.

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